Associate Regional Head - DD

Bharti AXA Life Insurance; Mumbai Suburban; On-site; INR 400,000 - 800,000; Full time

Job summary

Bharti AXA Life Insurance in Mumbai seeks an experienced claims professional to analyze and resolve complex claims issues, ensuring accurate processing and timely settlements. You will work with cross-functional teams to identify areas of improvement and contribute to higher customer satisfaction.

The role emphasizes stakeholder communication, risk identification, and meticulous record-keeping to maintain service excellence in a dynamic insurance environment.

Responsibilities

• Analyze and resolve complex claims issues efficiently.
• Develop and implement effective strategies to improve claim settlement rates.
• Collaborate with cross-functional teams to identify areas of improvement.
• Provide exceptional customer service and ensure high levels of customer satisfaction.
• Identify and mitigate potential risks associated with claims processing.
• Maintain accurate records of all interactions with customers and stakeholders.

Job description

• Analyze and resolve complex claims issues efficiently.
• Develop and implement effective strategies to improve claim settlement rates.
• Collaborate with cross-functional teams to identify areas of improvement.
• Provide exceptional customer service and ensure high levels of customer satisfaction.
• Identify and mitigate potential risks associated with claims processing.
• Maintain accurate records of all interactions with customers and stakeholders.