Associate Program Manager/Program Manager | Mumbai

Jungle Ventures; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

A leading educational technology firm is looking for a Program Manager to drive growth in customer lifecycle and pre-sales initiatives. You will develop strategies for revenue and user engagement while collaborating with cross-functional teams to maximise market expansion. Ideal candidates will have proven experience in the education tech sector and strong analytical skills. Join us to innovate and make a significant impact in the education landscape.

Qualifications

• Proven experience in leading customer lifecycle and pre-sales initiatives, especially in the education technology sector.
• Strong analytical skills and a data-driven approach.
• Passion for driving growth and innovation.
• Strategic thinker capable of designing scalable growth strategies.
• Excellent cross-functional collaboration and communication skills.

Responsibilities

• Develop and implement strategies to accelerate revenue growth.
• Stay updated on market trends to identify growth opportunities.
• Spearhead efforts to attract users through marketing campaigns.
• Leverage data analytics to optimize user onboarding.
• Establish and analyze KPIs related to revenue and acquisition.
• Collaborate with marketing, sales, and counseling teams to align growth efforts.

Skills

Customer lifecycle management

Data analysis

Sales optimization

User acquisition

Cross-functional collaboration

Job description

We are seeking a dynamic and results-oriented Program Manager to lead our undergraduate customer lifecycle pre-sales initiatives. You will play a pivotal role in driving revenue growth, user engagement, and market expansion for our educational technology products and services.

Responsibilities

• Strategic Growth Initiatives: Develop and implement comprehensive strategies to accelerate revenue growth, focusing on sales optimization, user acquisition, and engagement.
• Market & Competitive Analysis: Stay updated on market trends, competitor landscape, and industry data to identify growth opportunities and prioritize strategic initiatives.
• User Acquisition & Engagement: Spearhead efforts to attract and convert users through targeted marketing campaigns, personalized engagement strategies, and compelling value propositions.
• Data-Driven Optimization: Leverage data analytics to refine acquisition funnels, enhance user onboarding, and reduce customer churn, maximizing lifetime value.
• Performance Measurement: Establish, monitor, and analyze key performance indicators (KPIs) related to revenue, sales, and subscriber acquisition. Use insights to drive continuous improvement.
• Cross-Functional Collaboration: Collaborate closely with marketing, value offering, sales, and counseling teams to ensure alignment of growth efforts with overall business goals.

Qualifications

• Proven Experience: Demonstrated success in leading customer lifecycle and pre-sales initiatives, preferably in the education technology sector.
• Analytical Mindset: Strong analytical skills and a data-driven approach to decision-making.
• Growth-Oriented: Passion for driving growth, innovation, and continuous improvement.
• Strategic Thinker: Ability to develop and execute comprehensive growth and revenue strategies aligned with business objectives.
• Cross-Functional Collaboration: Exceptional interpersonal and communication skills to foster effective collaboration across teams.

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