Associate Product Support

IQVIA Analytics Services Private Limited (IN03); Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

IQVIA Inc in Bengaluru, Karnataka seeks a systems analyst/engineer to define system scope and manage the sprint backlog. You’ll work with users, designers, and engineers to translate requirements into vertical stories and ensure the delivered software meets user needs and quality standards.

In this role you will support product discovery, prioritize work, and review development output, while communicating status to stakeholders and aligning with project goals.

Qualifications

• Formulates and defines systems scope and objectives through research and fact-finding.
• Plans, prioritizes, grooms, and readies sprint backlog.
• Collaborates with users, designers and engineers to define requirements and slice work into vertical stories.
• Ensures stories deliver usable software meeting user needs.
• Reviews development work for quality and completeness.
• Facilitates effective defect management.
• Contributes to product discovery work.

Responsibilities

• Define system scope and objectives from research and business requirements.
• Manage sprint backlog including prioritization and grooming.
• Collaborate with stakeholders to translate requirements into vertical stories.
• Ensure delivered features meet user needs and quality standards.
• Assist in defect management and solution verification.

Skills

Sprint backlog management

User/story slicing

Cross-functional collaboration

Stakeholder communication

Quality review

Education

Bachelor's Degree in Computer Science or related field

Job description

Job Overview

Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and requirements. Manages sprint backlog, including planning, prioritization, grooming and readiness. Works collaboratively with users, designers and engineers to solution features and slice work into vertical stories.

Essential Functions

• Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and requirements.
• Manages sprint backlog, including planning, prioritization, grooming and readiness.
• Works collaboratively with users, designers and engineers to understand requirements, solution features, and slice work into vertical stories.
• Ensures stories collectively result in useable software that meets the needs of the users.
• Performs portions of reports and data analysis based on understanding of the function’s business context, requiring general domain knowledge and developing business experience.
• Evaluates and prioritize scope trade-offs as new work emerges.
• Reviews development work for quality and completeness.
• Facilitates effective defect management.
• Communicates status and manages stakeholder expectations when required.
• Contributes to product discovery work.

Qualifications

• Bachelor's Degree Computer Science, a related field, or equivalent experience

Req IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.