Key Responsibilities
Requirements & Documentation
- Translate user problems, pains, and requirements into well-structured product requirement documents (PRDs) that guide engineering development.
- Write clear, structured user stories, acceptance criteria, and product documentation for both internal and external audiences.
- Gather input from multiple stakeholders — customers, internal teams, and market signals — into actionable documentation that supports product development and decision‑making.
- Create and maintain product documentation to keep it current as features and workflows change.
Stakeholder Collaboration
- Work closely with Team Managers, Engineering, and client‑facing teams to gather, analyze, and document product requirements.
- Facilitate requirement discussions and workshops to identify the right questions and bring clarity to ambiguous problem statements.
- Act as a coordination layer between product, engineering, and business teams—ensuring everyone shares a common understanding.
Analysis & Market Intelligence
- Contribute to market and competitive intelligence efforts by monitoring industry trends, competitor capabilities, and changing customer use cases.
- Analyze customer feedback, support data, and usage patterns to spot gaps, friction points, and opportunities.
- Assist the Sr. PMs in assessing feature ideas and prioritization decisions through thorough analysis and documentation.
Who We’re Looking For
- Clarity in communication: You can take a complex problem and explain it to engineering, sales, and senior stakeholders in a way that each of them can act on. Your documentation is brief, precise, and clear.
- Confident and coachable: You’re comfortable saying “I don’t know” and “I was wrong.” You stand your ground when you have evidence and update your view when the evidence suggests otherwise.
- Applied thinking: You analyze user problems thoroughly before jumping to solutions. You work backward from what the user is trying to achieve and notice the secondary questions others overlook.
- Fast learner: You quickly acquire new skills, explore unfamiliar areas, respond to feedback, and figure things out. You don’t wait for instructions on what to do next.
Qualification & Requirements
- 1–3 years of experience in a product, business analysis, consulting, or a related role in a B2B or SaaS environment.
- Strong analytical thinking and structured problem‑solving skills — you can break down ambiguous problems and clarify them.
- Excellent written communication — your documentation is clear, precise, and easy to understand without a meeting to explain it.
- Proven ability to synthesize inputs from various sources into coherent, actionable documentation.
- Comfort working closely with engineering teams — you don’t need to write code, but you should understand how software systems function.
- Attention to detail without losing sight of the bigger picture. A genuine curiosity about how products work and how users actually experience them.
Tools & Technical Skills
- Familiar with product and project management tools like Jira, Confluence, Notion, or similar.
- Comfortable working with data — able to read reports, interpret usage metrics, and identify key insights.
- Experience creating user stories, PRDs, or functional specs is a plus. Exposure to AI or SaaS products is beneficial but not required.
- Basic understanding of APIs or data flows is useful; you don’t need to be technical, but you should have a curiosity about technology.
Skills: prd,product management,product analysis