Associate Product Manager

Baker Tilly; Bengaluru; In loco; INR 1.200.000 - 2.000.000; Tempo pieno

Descrizione del lavoro

Baker Tilly’s Bengaluru office seeks a Platform Operations Specialist to administer Alteryx Server and KNIME Server, ensuring reliable platform performance and security. You will oversee deployments, scheduling, monitoring, and incident response while coordinating changes with internal teams.

The role requires 4+ years in platform operations, strong troubleshooting skills, and experience with enterprise identity and APIs.

Competenze

• Must have hands‑on experience with Alteryx Server and/or KNIME Server/Business Hub.
• Experience in server administration, deployment, upgrades and maintenance.
• Strong understanding of enterprise identity, access, and APIs.

Mansioni

• Administer and maintain Alteryx Server and KNIME Server across environments.
• Manage platform operations, scheduling, execution, monitoring, and production support.
• Coordinate changes, releases, and post‑release validation with CAB/ECAB.

Conoscenze

Platform operations

Troubleshooting

Stakeholder management

SQL

Python

PowerShell

Azure AD / SSO

REST APIs

Formazione

Bachelor's degree in Computer Science / IT / Engineering / Data Analytics

Strumenti

Alteryx Server

KNIME Server/Business Hub

Azure DevOps

Jira

Confluence

ServiceNow

Descrizione del lavoro

Overview

BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated entities, have operations in North America, South America, Europe, Asia, and Australia. BTVK Advisory’s ultimate parent entity, Baker Tilly US, LLP, is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Job Description:

Responsibilities:

• Administer and maintain Alteryx Server and KNIME Server/Business Hub, including setup, configuration, upgrades, patches, licensing, and maintenance.
• Manage daily platform operations, including workflow deployment, scheduling, execution, runtime monitoring, and production support.
• Manage queues, connections, credentials, user access, and platform configurations across Alteryx and KNIME.
• Monitor platform health, availability, performance, capacity, usage, licensing, and workflow activity.
• Identify operational risks and coordinate corrective and preventive actions with Systems Engineering and Infrastructure teams.
• Troubleshoot and resolve Tier 2 platform and workflow-runtime issues using logs, telemetry, configuration analysis, and structured testing.
• Manage platform security and access, including SSO, RBAC, security groups, user provisioning, access reviews, and service accounts.
• Coordinate platform changes and releases, including testing, UAT, upgrade validation, CAB/ECAB, production deployment, and post-release validation.
• Support platform adoption and maintain SOPs, runbooks, configuration records, troubleshooting guides, knowledge articles, and support procedures.
• Support other enterprise technology, analytics, automation, and AI platforms, including configuration, testing, APIs/integrations, access management, and operational support.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Engineering, Data Analytics, Business, or a related field, or equivalent experience.
• Minimum 4 years of experience in platform operations, systems administration, product operations, analytics/automation technologies, technology delivery, or a related role.
• Hands‑on experience with Alteryx Server and/or KNIME Server/Business Hub, including administration, server/platform configuration, maintenance, upgrades, deployment, scheduling, or production support, is strongly preferred.
• Understanding of Alteryx and/or KNIME workflows, execution, scheduling, connections, credentials, licensing, and enterprise deployment models.
• Experience troubleshooting enterprise platforms using logs, telemetry, configuration analysis, and administration tools.
• Working knowledge of enterprise identity, access, APIs and integration concepts including SSO, RBAC, Entra ID/Azure AD, REST APIs, HTTP, and JSON.
• Experience with enterprise change/release management and tools such as Azure DevOps, Jira, Confluence, ServiceNow, or comparable platforms.
• Strong analytical, troubleshooting, documentation, communication, and stakeholder‑management skills; exposure to SQL, Python, PowerShell, Alteryx/KNIME certifications, or cloud technologies is preferred.