Associate Product/ Business Analyst

One97 Communications Limited; Dadri; On-site; INR 300,000 - 500,000; Full time

Job summary

One97 Communications Limited is looking for a fresher B.E. Electronics & Telecommunications graduate to join their Telco team. In this role, you will assist in gathering business requirements, monitor live service performance, and collaborate with cross-functional teams. We aim to create wealth for you in India's largest digital lending story, connecting over 500 million users. Ideally, you should bring skills in data analysis and a collaborative spirit to drive success.

Qualifications

• Fresher B.E. Electronics & Telecommunications graduate.
• Collaborative output driven program experience.
• Skills in data analysis, reporting, and troubleshooting.

Responsibilities

• Assist in gathering business requirements for Telco services.
• Support documentation of functional specifications and user stories.
• Monitor performance and health of live Telco services.
• Collaborate with cross-functional teams (Engineering, QA, Support).

Education

B.E. Electronics & Telecommunications

Job description

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About Telco Team

Thriving on innovation, One97 delivers Customer Communication, Up‑Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s.

Key Offerings

• Financial Platforms

Key Responsibilities

• Assist in gathering basic business requirements for Telco services.
• Support documentation of functional specifications and user stories.
• Learn and contribute to the product lifecycle of assigned services.
• Monitor performance and health of live Telco services.
• Assist in initial investigation of operational issues and incidents.
• Support creation and maintenance of operational documentation.
• Learn and utilize service monitoring tools and platforms.
• Participate in testing of new service features or deployments.
• Contribute to routine daily operations tasks.
• Collaborate with cross‑functional teams (Engineering, QA, Support).
• Develop understanding of Telco protocols and service delivery.
• Enhance skills in data analysis, reporting, and troubleshooting.

Qualifications

• Fresher B.E. Electronics & Telecommunications graduate.
• A collaborative output driven program that brings cohesiveness across businesses through technology.
• Improve the average revenue per use by increasing the cross‑sell opportunities.
• A solid 360 feedback from your peer teams on your support of their goals.
• Respect, that is earned, not demanded from your peers and manager.

Compensation

If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants & we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.