Associate Process Manager

eClerx LLC; Pune District; On-site; INR 1,400,000 - 2,300,000; Full time

Job summary

eClerx LLC is seeking an experienced data analytics professional to turn data into actionable insights that support operations and strategic decisions. The role emphasizes strong marketing analytics, SQL proficiency, and Looker-based visualization.

You will collaborate with business, product, and marketing teams, lead reporting, and frame hypotheses with KPIs to drive measurable improvements. Prior experience with analytics tools like GA and Salesforce is valued.

Qualifications

• BE/B.Tech or Bachelor’s degree in Mathematics, Statistics, Economics, Computer Science or related field.
• 5+ years of experience in data analytics or business intelligence.
• Strong SQL proficiency for data querying and transformation.
• Experience in data visualization using Looker or equivalent tools.
• Familiarity with Python or R is good to have.

Responsibilities

• Conduct deep-dive analyses to identify performance trends and opportunities.
• Frame and test data-driven hypotheses, define KPIs and metrics.
• Collaborate with stakeholders to translate analytics requirements into analysis.
• Lead regular and ad-hoc reporting to support BAU activities.
• Provide actionable recommendations based on data trends and visualizations.
• Support design of experimentation frameworks (A/B testing, pre-post analysis).
• Document analytical approaches and ensure data interpretation accuracy.
• Maintain and optimize a marketing attribution framework.

Skills

Analytical thinking

Business acumen

SQL

Data visualization

Looker

Education

BE/B.Tech or Bachelor's in Mathematics/Statistics/Economics/CS

Tools

GCP

Adobe Analytics

Salesforce CRM

Marketing automation platforms

Google Analytics

Job description

• We are looking for candidates with strong analytical thinking, business acumen, and experience in turning data into actionable insights to support both day-to-day operations and strategic decisions.
• Strong hands on knowledge of marketing, Sales and Revenue analytics and marketing frameworks.
• Experience with GCP, Adobe Analytics, Salesforce CRM systems, and marketing automation platforms.
• Conduct deep-dive analyses to identify performance trends, diagnose drivers, and uncover opportunities for process or strategy optimization.
• Frame and test data-driven hypotheses, define KPIs and metrics to assess outcomes.
• Collaborate with stakeholders across business, product, and marketing teams to define analytics requirements and translate them into structured analysis.
• Proficient in visualization using Looker with hands on SQL.
• Lead regular and ad-hoc reporting and insight generation to support business-as-usual (BAU) activities.
• Provide actionable recommendations based on data trends, statistical analyses, and visualizations.
• Support design of experimentation frameworks and testing methodologies (e.g., A/B testing, pre-post analysis).
• Document analytical approaches and ensure consistency and accuracy in data interpretation.
• Attribution Model Maintenance & Optimization: Maintain a pre-defined marketing attribution framework that aligns with corporate goals and integrates seamlessly with existing data infrastructure

Technical and Functional Skills:

BE/B.Tech or Bachelor’s degree in Mathematics, Statistics, Economics, Computer Science or related field with 5+ years of experience in data analytics or business intelligence.

Strong proficiency in SQL for data querying and transformation.

Experience in data visualization and dashboarding using Looker, , or equivalent tools.

Hands‑on with Excel, and familiarity with scripting languages like Python or R (good to have).

Solid understanding of statistical techniques and their applications in experimentation and optimization (e.g., A/B testing, regression analysis).

Ability to independently explore data, structure analytical approaches, and present compelling narratives from data insights.

Strong knowledge of marketing analytics and marketing frameworks.

Able to analyze and conduct impacting driver analysis.

Exposure to tools like Google Analytics.

Strong business acumen and the ability to translate data into meaningful recommendations for business teams.

About the Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high‑tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands‑on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Job Info

• Job Identification 80609