Associate Operations Specialist - Liability Operations

Idfc First Bank Limited; Navi Mumbai; On-site; INR 350,000 - 520,000; Full time

Job summary

Idfc First Bank Limited in Navi Mumbai seeks an Associate Operations Specialist (D) for Retail Liability Operations. You will scrutinize documents for account openings, perform data entry, and process customer transactions with accuracy and compliance.

The role requires strong attention to detail, good communication, and the ability to coordinate with cross-functional teams to ensure smooth workflows and high-quality service.

Qualifications

• Graduation: Graduate in any discipline from a recognized institution.

Responsibilities

• Scrutinize documents for account opening and service request processing.
• Perform data entry for account opening and service requests.
• Process customer transactions accurately and efficiently.
• Liaise with other teams within Retail Liability Operations to ensure smooth workflow and resolution of issues.

Skills

Attention to detail

Data entry

Communication skills

Coordination

Cross-functional collaboration

Banking operations knowledge

Education

Graduation in any discipline

Job description

Job Requirements

About the Role

The Associate Operations Specialist (D) in the Retail Liability Operations department is responsible for processing customer requests and transactions, ensuring accuracy and compliance in documentation and data entry. This role plays a critical part in maintaining operational efficiency and delivering high-quality service within the retail liabilities domain.

Key Responsibilities

Primary Responsibilities

• Scrutinize documents for account opening and service request processing.
• Perform data entry for account opening and service requests.
• Process customer transactions accurately and efficiently.

Secondary Responsibilities

• Liaise with other teams within Retail Liability Operations to ensure smooth workflow and resolution of issues.

What We Are Looking For

Education

• Graduation: Graduate in any discipline from a recognized institution.

Experience

• Minimum 2 years of relevant experience in operations or a similar role.

Skills and Attributes

• Attention to detail and accuracy in documentation and data entry.
• Good communication and coordination skills.
• Ability to work collaboratively with cross-functional teams.
• Basic understanding of banking operations and customer service processes.