Associate - Operations - FP&A Account Support

EY; Mumbai; On-site; INR 500,000 - 700,000; Full time

Job summary

EY in Mumbai is seeking an Associate-Operations-CBS - FIN - FP&A Account Support to partner with CBS teams, provide SAP knowledge, and support financial processes for EY's clients. The role involves training client teams, delivering virtual support, and helping resolve questions across borders within a collaborative, dynamic environment.

Ideal candidates will hold a Bachelor of Commerce and may have finance experience; the role rewards agile, proactive problem-solvers who contribute to EY's

Qualifications

• Bachelor of Commerce is required.
• Finance experience would be helpful.

Responsibilities

• Work with Finance teams to assist client serving teams with their financials.
• Prepare and facilitate training for client teams on SAP and finance.
• Provide virtual support to client teams (phone or e-mail).
• Collaborate to resolve questions quickly.
• Educate and guide through recommendations and training.
• Escalate when needed and ensure timely responses.
• Document all communications in the system.
• Share best practices with colleagues across borders.
• Stay updated with EY policies, processes and tools.
• Maintain connection with business and functional experts.
• Self-educate and seek additional knowledge.

Education

Bachelor of Commerce

Job description

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that its your career and Its yours to build which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity

Associate-Operations-Operations-CBS - FIN - FP&A Account Support - Mumbai

CBS - FIN - FP&A Account Support

Our enablement functions help everyone at EY operate more efficiently. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY's growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Admin, Brand, Marketing and Communications, Quality and Risk Management.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. We aim to develop outstanding leaders who team to deliver on our promises to all of our stakeholders, besides playing a critical role in building a better working world for our people, clients and communities.

Your key responsibilities

• We are looking for an Internal Business Advisor with financial experience, who will play a key role to advise and support our internal client serving teams in the India and Bangladesh to make best use of SAP and its processes in order to effectively manage their projects with EY's external clients. This role offers of providing high quality advice to our internal customers. If youre flexible and ready to adapt to a constantly changing environment, theres no better place to develop your skills! Your key responsibilities On a daily basis as an Internal Business Advisor, you will:
• Work with Finance teams to reach out to client serving teams and assist on their financials
• Prepare and facilitate training for client serving teams on SAP and finance
• Provide virtual support to our client serving teams (phone or e-mail)
• Team with them to help in resolving their immediate questions
• Educate and guide them through recommendations and training
• Ensure that needed responses are provided in a quick manner or escalated when essential
• Document all calls, e-mails and chats in the system
• Share best practices and provide support to other team members across borders and service lines
• Stay up to date with the firms latest policies, processes and tools
• Stay connected with the business and functional experts
• Self-educate and seek additional knowledge

Skills and qualifications

• Bachelor of Commerce

Experience

• Finance Experience would be helpful

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.