Associate Manager, Product - Tech, Insight

The/Nudge; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

The/Nudge Institute is seeking a capable tech professional to contribute to the InSight Program in Bengaluru. You will define product strategy, conduct field user research, and drive adoption while configuring modules on the platform.

The role emphasizes DevOps, cloud provisioning (Azure/AWS), data automation, and scalable ETL pipelines to support rural development initiatives. You will collaborate with operations and product teams to implement robust automations, monitor services, and ensure

Qualifications

• 5+ years of work experience in development and/or DevOps.
• Experience with developing ETL pipelines.
• Experience in scripting and automations.
• Development experience in any programming language.
• Experience with cloud environments such as AWS or Azure.

Responsibilities

• Define and drive product strategy by translating program needs into a clear roadmap with milestones.
• Lead user research to understand field staff, beneficiaries, and government users for an intuitive product experience.
• Drive adoption within operations by designing onboarding, training, and change plans with metrics.
• Configure new modules and set up programs on the tech platform.
• Collaborate to manage DevOps and build pipelines, monitor services and Kafka.
• Set up virtual machines in cloud environments like Azure & AWS.
• Write scripts to automate data extraction and manipulation (e.g., Python).
• Perform data engineering for production ETL on large datasets using Spark.
• Administer and manage third-party tools like SurveyCTO, Kobo Toolbox.
• Develop automations for operations in coordination with product teams.

Skills

ETL pipelines

Scripting/automation

Programming

DevOps experience

Cloud (AWS/Azure)

Tools

SurveyCTO

Kobo Toolbox

Job description

About The/Nudge

The/Nudge is an action institute building resilient livelihoods to alleviate poverty. We work with women, farmers, tribals, and youth across rural development, agriculture, skilling, and economic inclusion, in partnership with 15+ central and state governments. Our economic inclusion journey towards serving 25 million Indians spans 10 states and currently reaches over 1.5 million people. Through our incubator, accelerator, and grand challenges, we have supported 200+ social entrepreneurs, including Forbes 30 Under 30 honorees, Earthshot Prize winners, and nationally recognized changemakers. Founded with the support of 130+ eminent philanthropists, 40+ corporates, and 15+ foundations, The/Nudge is working towards a poverty-free India, within our lifetime.

About The Insight Program

Who are we solving for?

We are solving for millions of adults in India, especially in rural communities, living with uncorrected presbyopia, a near-vision impairment affecting 1 in 3 people over 30. Without timely access to simple solutions like reading glasses, they face barriers to work and income, despite evidence showing such interventions can boost productivity by 34% and income by 20%.

What are we solving for?

Millions in India experience uncorrected presbyopia, a near-vision impairment affecting one in three people over 30, with cases now appearing as early as 35. Globally, presbyopia is the most common cause of vision impairment, impacting over 800 million people. In India alone, 300 million people live with this condition, contributing to $14 billion in lost productivity each year.

For many, especially in rural communities, clear near vision is essential for work and daily activities. Without access to timely solutions, individuals may face challenges in earning a livelihood. However, studies from Assam and Bangladesh show that a simple intervention - reading glasses - can increase productivity by 34% and boost income by 20%.

Despite the clear benefits, several factors have made it difficult for people to access reading glasses at scale.

With only one trained optometrist per 180,000 people, access to professional eye care remains a challenge in many areas.

Many individuals aren’t aware that their near-vision difficulties can be easily corrected, and some hesitate to wear glasses due to social and cultural perceptions.

Bringing reading glasses to remote and rural areas requires innovative and community-driven approaches to ensure affordability and reach.

Through the InSight Program, The/Nudge Institute is collaborating with central and state governments to make India presbyopia-free using a community-led model.

What will you do?

• Define and drive product strategy by translating program needs into a clear roadmap with measurable milestones.
• Lead user research to deeply understand field staff, beneficiaries, and government users, ensuring an intuitive and scalable product experience
• Drive adoption within operations teams by designing onboarding, training, and change management plans, and monitoring adoption metrics
• Configure new modules and set up new programs on the tech platform
• Work with team members to manage the DevOps and build pipelines of the tech product, including the monitoring of application services, Kafka, etc.
• Set up and work with virtual machines in cloud environments like Azure & AWS
• Write scripts to automate tasks specifically with respect to data extraction and manipulation (e.g. using Python)
• Data engineering for production-ready ETL for large datasets using software such as Apache Spark
• Administer and manage third-party tools used. Eg: Survey software such as SurveyCTO, Kobo Toolbox
• Work with the product team to develop automations for operations teams

Who are we looking for in this role?

• Have a strong motivation to contribute to poverty alleviation efforts in India
• Are willing to make periodic field visits to understand the program and the users for whom the tech product is being built
• Work with a high level of rigour - especially in implementing development and DevOps best practices
• Have 5+ years of work experience in development, and/ or DevOps:
• Experience with developing ETL pipelines
• Experience in scripting / automations
• Development experience in any programming language
• Working with cloud environments such as AWS or Azure
• Have the ability to work independently in an AI-first, fast-paced, ambiguous startup environment (bias for action and curiosity to learn)

What’s in it for you?

• Own your growth: An impact-led learning environment encourages Nudgesters to invest in their learning and capacity building needs through initiatives and policies, including L&D wallet, individual development plan and internal role change opportunities.
• Find your tribe: Our hiring philosophy emphasises intent, attitude, smarts and skills, in that order, to build a cohesive environment for Nudgesters. The organisation is committed to curating people-centric policies, enhancing how employees experience life at The/Nudge.
• Take big bets: Organisational initiatives are intended to facilitate Nudgesters with a view to the big picture, illustrated by our impact across 50000+ households, 15+ governments, 200+ social enterprises and Charcha: India’s largest social sector convening forum.
• Make it happen: A product-based approach in an action-biased environment empowers Nudgesters to implement audacious plans. Driven to fail fast, we endeavour to optimise resources in favour of programs that align with our scale ambition.

We aspire to be an inclusive and diverse organization and encourage qualified individuals irrespective of their religion, caste, gender identity or expression, sexual orientation, ethnicity, age, or any other dimension of identity, to apply.