Associate Manager - Digital Strategy & Solutions

Indegene; Bengaluru; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Indegene in Bengaluru, a technology-led healthcare solutions provider, seeks a Lead/AM/Manager - Digital Strategy and Solutions to drive strategic solutioning, packaging, executive storytelling and digital transformation for life sciences clients. You will work across business, tech, operations and commercial teams to turn client needs into scalable, commercially viable solutions.

You will develop proposals, support RFPs, mentor teams, and stay ahead on AI and automation.

Qualifications

• 4-12 years of experience in digital strategy, consulting, solutioning, pre-sales or transformation roles.
• Experience in life sciences, healthcare or another regulated industry is preferred.
• Strong experience in client engagement, proposals, RFPs and transformation programs.
• Proven ability to convert business requirements into structured solutions and client-ready narratives.
• Experience in packaging services, platforms or capabilities into differentiated offerings.
• Working knowledge of digital platforms, automation, analytics, AI and enterprise technologies.
• Understanding of life sciences commercial areas such as CRM, marketing automation, content operations, customer data and digital analytics.

Responsibilities

• Lead the design and execution of strategic digital transformation initiatives.
• Translate business challenges into scalable digital solutions and operating models.
• Structure ambiguous client requirements into clear use cases, workflows, capabilities and roadmaps.
• Recommend suitable solution approaches based on client maturity, existing technology and transformation readiness.
• Identify operational gaps and define opportunities for process improvement, automation and AI adoption.
• Develop solution frameworks for proposals, RFPs and client engagements.
• Package capabilities, platforms, accelerators and delivery experience into repeatable offerings.
• Define the solution scope, value proposition, differentiators, outcomes and delivery approach.
• Work with pricing, delivery and finance teams to ensure solutions are commercially practical.
• Create reusable assets such as playbooks, assessment frameworks, use-case libraries and reference architectures.
• Develop executive-ready narratives for client pitches, proposals, analyst briefings and capability presentations.
• Convert complex business and technology concepts into clear and easy-to-understand stories.
• Partner with design teams to create simple, visual and impactful presentations.
• Prepare talking points, scripts and responses for strategic client meetings and oral presentations.
• Lead or support RFPs, RFIs, proactive proposals and strategic pursuits.
• Bring together inputs from domain, technology, delivery, creative and commercial teams.
• Ensure that proposals communicate one connected solution story rather than a list of disconnected capabilities.
• Support the development of pilots, demonstrations, case studies and sales-enablement content.
• Capture client and market feedback to improve future solution offerings.
• Stay current on developments in AI, GenAI, automation, analytics and digital platforms.
• Identify opportunities to redesign end-to-end workflows using AI and agentic solutions.
• Shape solutions across content, customer engagement, commercial operations, market research and knowledge management.
• Consider data readiness, governance, evaluation, integration and human oversight while designing AI solutions.
• Balance innovation with feasibility, compliance and business value.
• Manage transformation initiatives and ensure timely delivery and measurable outcomes.
• Define and track KPIs aligned to client and organizational goals.
• Ensure quality, governance and compliance across solution delivery.
• Build and manage cross-functional teams across strategy, operations and technology.
• Mentor team members and support capability development.
• Coach teams on problem structuring, solution design, proposal development and executive storytelling.

Skills

Strategic thinking

Executive storytelling

Proposal development

RFPs & RFIs

Client engagement

GTM strategy

AI & automation

Team mentoring

Cross-functional leadership

Education

MBA or Engineering background

Job description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com

Looking to jump-start your career?

We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth.

We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

If this excites you, then apply below.

We are a technology-led healthcare solutions provider driven by our purpose to enable healthcare organizations to become future-ready. At Indegene, you will work at the intersection of healthcare, technology and innovation, while gaining exposure to global clients, experienced industry leaders and high-impact transformation programs.

We value entrepreneurship, collaboration, empathy and continuous learning. If this excites you, apply below.

Role Description

We are seeking a Lead/AM/Manager - Digital Strategy and Solutions to lead strategic solutioning, solution packaging, executive storytelling and digital transformation initiatives for life sciences clients.

The role will work across business, technology, operations and commercial teams to convert client needs into clear, scalable and commercially viable solutions. The individual will support proposals, RFPs, client workshops, capability development, pilots and strategic transformation programs.

The role requires the ability to move from an early-stage idea to a well-structured solution, compelling client narrative and implementation roadmap.

Key Responsibilities

Strategy and Solutioning

• Lead the design and execution of strategic digital transformation initiatives.
• Translate business challenges into scalable digital solutions and operating models.
• Structure ambiguous client requirements into clear use cases, workflows, capabilities and roadmaps.
• Recommend suitable solution approaches based on client maturity, existing technology and transformation readiness.
• Identify operational gaps and define opportunities for process improvement, automation and AI adoption.

Solution Packaging and Commercialization

• Develop solution frameworks for proposals, RFPs and client engagements.
• Package capabilities, platforms, accelerators and delivery experience into repeatable offerings.
• Define the solution scope, value proposition, differentiators, outcomes and delivery approach.
• Work with pricing, delivery and finance teams to ensure solutions are commercially practical.
• Create reusable assets such as playbooks, assessment frameworks, use-case libraries and reference architectures.

Storytelling and Client Engagement

• Develop executive-ready narratives for client pitches, proposals, analyst briefings and capability presentations.
• Convert complex business and technology concepts into clear and easy-to-understand stories.
• Partner with design teams to create simple, visual and impactful presentations.
• Support client workshops, presentation preparation and leadership discussions.
• Prepare talking points, scripts and responses for strategic client meetings and oral presentations.

Proposals and GTM Support

• Lead or support RFPs, RFIs, proactive proposals and strategic pursuits.
• Bring together inputs from domain, technology, delivery, creative and commercial teams.
• Ensure that proposals communicate one connected solution story rather than a list of disconnected capabilities.
• Support the development of pilots, demonstrations, case studies and sales-enablement content.
• Capture client and market feedback to improve future solution offerings.

AI and Emerging Solutions

• Stay current on developments in AI, GenAI, automation, analytics and digital platforms.
• Identify opportunities to redesign end-to-end workflows using AI and agentic solutions.
• Shape solutions across content, customer engagement, commercial operations, market research and knowledge management.
• Consider data readiness, governance, evaluation, integration and human oversight while designing AI solutions.
• Balance innovation with feasibility, compliance and business value.

Delivery and Team Leadership

• Manage transformation initiatives and ensure timely delivery and measurable outcomes.
• Define and track KPIs aligned to client and organizational goals.
• Ensure quality, governance and compliance across solution delivery.
• Build and manage cross-functional teams across strategy, operations and technology.
• Mentor team members and support capability development.
• Coach teams on problem structuring, solution design, proposal development and executive storytelling.

Desired Profile

• 4-12 years of experience in digital strategy, consulting, solutioning, pre-sales or transformation roles.
• Experience in life sciences, healthcare or another regulated industry is preferred.
• Strong experience in client engagement, proposals, RFPs and transformation programs.
• Proven ability to convert business requirements into structured solutions and client-ready narratives.
• Experience in packaging services, platforms or capabilities into differentiated offerings.
• Working knowledge of digital platforms, automation, analytics, AI and enterprise technologies.
• Understanding of life sciences commercial areas such as CRM, marketing automation, content operations, customer data and digital analytics.
• Strong problem-solving, communication, presentation and stakeholder-management skills.
• Ability to balance business, technology, operational and commercial considerations.
• Experience managing cross-functional and global teams.
• Ability to work effectively in fast-paced and ambiguous environments.
• MBA or Engineering background preferred. Consulting or GTM experience will be an advantage.

Indegene is an Equal Opportunity Employer and is committed to fostering a culture of inclusion and diversity.

All employment decisions are based on business requirements, candidate merit and qualifications. Qualified applicants will receive consideration without discrimination based on race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by applicable law.