Associate Manager - CC Training Coordination

Air India Limited; Gurgaon; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Air India Limited in Gurgaon seeks a seasoned professional to oversee cabin crew leave administration and payroll inputs to HR with accuracy and timeliness.

You will support crew induction, training progression, and line releases to ensure operational readiness while driving CAE/roster enhancements and business continuity initiatives.

Qualifications

• Master’s or Bachelor’s degree in an airline operational environment or related field.
• Minimum 5+ years of experience in regulatory documents and record keeping.
• Familiarity with CAE rostering and roster planning logic is preferred.
• Understanding of crew induction, training progression and line release processes.

Responsibilities

• Oversee cabin crew leave administration and payroll coordination with accuracy and timeliness.
• Support crew induction, training progression, and line release for operational readiness.
• Drive CAE/roster system enhancements and digital transformation for crew management.
• Participate in business continuity projects and manage major roster changes.
• Identify and implement process improvements to enhance efficiency.

Skills

Leave & payroll policy

CAE rostering system

Roster planning

Crew induction & training

Attention to detail

Coordination across projects

Process improvement

Education

Master’s/Bachelor’s degree in aviation operations

Job description

Job Description:

Job Purpose

To oversee cabin crew leave administration and end-to-end salary inputs to HR with accuracy, timeliness, and policy compliance; to support crew induction, training progression, and line release for operational readiness; and to own CAE and roster-related system enhancements, business continuity requirements, and major roster changes arising from network and frequency changes.

Key Accountabilities

1. Leave Administration and Payroll Coordination

Oversee cabin crew leave administration and end-to-end salary inputs to HR, ensuring accuracy and timely processing.

Ensure compliance with company policy on leave and salary inputs at all times.

2. Crew Induction, Training Progression and Line Release

Support new crew induction, training progression, and line release activity to ensure operational readiness.

Maintain close control on training turnaround (TAT) days, ensuring trainees are inducted and released on time.

3. CAE and Roster System Enhancement

• Scope is limited to CAE (crew rostering) and roster-related enhancements. Non-roster digital and technology enhancements sit with the Manager – Process, Coordination and Implementation.

Drive automation, system enhancement, and digital transformation initiatives specific to CAE and roster-related crew management processes, to improve efficiency and user experience.

4. Business Continuity and Major Roster Changes

Participate in business continuity projects and special assignments to support operational requirements.

Own major roster changes arising from new station openings and frequency additions at any station.

5. Process Improvement

Identify process improvement opportunities and implement solutions to improve operational efficiency.

Flexibility Clause: Any other additional responsibility may be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the primary responsibilities and agreed between the incumbent, reporting officer, and HR.

Skills/Qualities Required

• Working knowledge of leave, absence and payroll administration policy
• Working knowledge of CAE (rostering/hosting system) and roster planning logic
• Understanding of crew induction, training progression and line release process
• Accuracy and attention to detail under recurring processing deadlines
• Coordination across business continuity and special assignment projects
• Process improvement and problem-solving orientation

Key Interfaces

• Manager – CC Planning & Business Continuity – Direct reporting; business continuity and special assignment allocation.
• HR / Payroll – Salary input processing, leave records, policy compliance.
• Manager – Business Process & Governance – Boundary coordination on system enhancements — this role owns CAE/roster; the Manager role owns non-roster DNT enhancements.
• IATA – Crew induction, training progression and line release coordination.

Educational and Experience Requirements

Minimum Education requirements

• Master’s/Bachelor’s degree and/or related field experience in an airline operational environment

Experience

Minimum

• 5+ years of experience in regulatory documents and record keeping.

Desired

• Extensive knowledge of the Cabin crew division

Requirements: