Associate Manager-Acquisition Household - Sales

IDFC FIRST Bank; Raipur; On-site; INR 420,000 - 700,000; Full time

Job summary

IDFC FIRST Bank is seeking an Associate Manager – Acquisition (Household) as part of Branch Banking. The role focuses on acquiring new savings account customers, engaging with prospects, presenting product benefits, and closing sales to build a robust customer base.

You will onboard customers to digital banking platforms, map the catchment area, and collaborate with the Senior Sales Manager to drive growth while maintaining compliance and high service standards.

Qualifications

• Bachelor's degree in any discipline.
• 0–4 years of sales experience in BFSI.
• Fluent in English with business communication skills.
• Familiarity with digital banking platforms and onboarding processes.

Responsibilities

• Acquire savings account customers in the identified catchment area.
• Generate references and ensure high-quality customer acquisition.
• Onboard and activate customers on digital banking platforms.
• Collaborate with Senior Sales Manager on catchment mapping and branch scoping.
• Provide feedback on customer needs and business opportunities.
• Ensure compliance with sales policies and regulatory guidelines.
• Engage in regular customer acquisition activities targeting high-quality customers.

Skills

Customer-centric

Lead conversion

Digital onboarding

Compliance orientation

Team collaboration

Business English

Education

Bachelor’s degree in any discipline

Job description

Job Description:

Job Requirements

About the Role

Associate Manager – Acquisition (Household)is a front-line sales role within the Branch Bankingfunction, responsible for acquiring new savings account customers for the bank. The role involves identifying potential customers, engaging with them through various channels, explaining the benefits and features of savings products, and closing sales. The incumbent also ensures customer satisfaction, facilitates onboarding to digital platforms, and fosters long-term relationships to support business growth.

Key Responsibilities

Primary Responsibilities

• Acquire savings account customers in the identified segment and generate references from the designated catchment area.
• Ensure high-quality customer acquisition in terms of constitution, product mix, and segment alignment.
• Onboard and activate customers on digital banking platforms.
• Assist the Senior Sales Manager in catchment mapping and branch scoping exercises.
• Provide regular feedback to the Senior Sales Manager and Branch Manager on customer needs and business opportunities.
• Ensure adherence to sales compliance standards and organizational SOPs.
• Maintain strict compliance with internal policies and external regulatory guidelines.
• Conduct regular customer acquisition activities in the catchment area, targeting high-quality and HNI customers to enhance visibility for IDFC FIRST Bank.
• Work on key central initiatives and actively seek referrals from existing customers.

Secondary Responsibilities

• Collaborate with team members and support functions to deliver comprehensive product and service offerings to customers.

What We Are Looking For

Education

• Bachelor’s degree in any discipline

Experience

0–4 years of experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector.

Skills and Attributes

• Customer-centric approach with a focus on relationship building.
• Ability to identify and convert potential leads into business opportunities.
• Familiarity with digital banking platforms and onboarding processes.
• High level of integrity and compliance orientation.
• Team collaboration and adaptability in a dynamic environment.
• Fluent in English with strong business communication skills

#LI-DNI