Associate Manager-Acquisition Household

IDFC FIRST Bank; Gurugram District; On-site; INR 500,000 - 700,000; Full time

Job summary

IDFC FIRST Bank in Gurugram district is seeking an Associate Manager-Acquisition (Household) to drive savings account acquisition and build lasting customer relationships.

The role involves identifying potential customers, reaching out via multiple channels, explaining product benefits, onboarding on digital platforms, and ensuring compliance with SOPs while achieving high-quality referrals.

Qualifications

• Graduation in Engineering/Technology/Math/Commerce/Arts/Science/Biology/Business/Computers/Management.
• 0–2 years of relevant sales/acquisition experience.
• Willingness to work in branch banking and customer acquisition.

Responsibilities

• Acquisition of savings accounts in the identified segment and reference generation from the catchment area.
• Ensure high quality of customer acquisition in terms of constitution, product and segment mix.
• On-boarding and activating customers on digital platforms.
• Assist Senior Sales Manager in catchment mapping and branch scoping exercises.
• Provide regular feedback to Senior Sales Manager and Branch Manager on customer requirements and opportunities.
• Ensuring adherence to sales compliance and SOPs defined by the organization.
• Quality sourcing and ensuring strict compliance on internal and external guidelines and regulations.
• Regularly conducting activities in the catchment to acquire good quality customers and build visibility for IDFC First Bank.
• Collaborating with other team members to provide products and service offerings to customers.

Skills

Sales

Customer acquisition

Communication

Relationship building

Education

Bachelor’s degree (Engineering/Technology/Math/Commerce/Arts/Science/Biology/Business/Computers/Management)

Job description

Job Description:

Job Requirements

Role/ Job Title

Associate Manager-Acquisition (Household)

Function/ Department

Branch Banking

Job Purpose

Role entails acquiring new customers for the bank's savings accounts. The role involves identifying potential customers, contacting them through various channels, explaining the benefits and features of the savings products, and closing the sales. Also to ensures that the customers are satisfied with the bank's services and maintains a long-term relationship with them.

Roles & Responsibilities

• Acquisition of savings account in the identified segment and reference generation from the specified catchment area
• Ensuring high quality of customer acquisition in terms of constitution, product and segment mix
• On-boarding and activating customers on digital platforms
• Assist Senior Sales Manager in catchment mapping and branch scoping exercises
• Provide regular feedbacks to Senior Sales Manager and Branch Manager on customer requirements and potential opportunities
• Ensuring adherence to sales compliance and SOPs defined by the organization
• Quality sourcing and ensuring strict compliance on internal and external guidelines and regulations
• Regularly conducting activities in the catchment to acquire good quality, HNI customers and build a strong visibilty for IDFC First Bank
• Working on key central Initiatives and seeking regular referrals from existing customers
• Collaborating with other team members and support functions to provide products and service offerings to customers

Education Qualification

Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management

Experience

0 to 2 years of relevant experience

Requirements: