Associate Manager-Acquisition (Household)

IDFC FIRST Bank; Khordha; On-site; INR 300,000 - 500,000; Full time

Job summary

A leading financial institution is seeking an Associate Manager-Acquisition in Khordha, Odisha. The role focuses on acquiring new customers for savings accounts by identifying prospects and explaining product benefits. Responsibilities include ensuring quality customer acquisition, conducting outreach activities, and maintaining adherence to sales compliance. The position requires a bachelor's degree across various disciplines and offers opportunities for freshers with up to two years of relevant experience.

Qualifications

• 0 to 2 years of relevant experience in customer acquisition or sales.

Responsibilities

• Acquire new customers for the bank's savings accounts.
• Identify potential customers and contact them.
• Ensure high quality of customer acquisition.

Skills

Customer acquisition

Sales compliance

Customer relationship management

Education

Bachelor's in Engineering / Technology / Mathematics / Commerce / Arts / Science / Biology / Business / Computers / Management

Job description

Job Title

Associate Manager-Acquisition (Household)

Function / Department

Branch Banking

Job Purpose

Role entails acquiring new customers for the bank's savings accounts. The role involves identifying potential customers, contacting them through various channels, explaining the benefits and features of the savings products, and closing the sales. It also ensures that the customers are satisfied with the bank's services and maintains a long-term relationship with them.

Roles & Responsibilities

• Acquisition of savings account in the identified segment and reference generation from the specified catchment area
• Ensuring high quality of customer acquisition in terms of constitution, product and segment mix
• On-boarding and activating customers on digital platforms
• Assist Senior Sales Manager in catchment mapping and branch scoping exercises
• Provide regular feedbacks to Senior Sales Manager and Branch Manager on customer requirements and potential opportunities
• Ensuring adherence to sales compliance and SOPs defined by the organization
• Quality sourcing and ensuring strict compliance on internal and external guidelines and regulations
• Regularly conducting activities in the catchment to acquire good quality, HNI customers and build a strong visibility for IDFC First Bank
• Working on key central initiatives and seeking regular referrals from existing customers
• Collaborating with other team members and support functions to provide products and service offerings to customers

Education Qualification

Graduation: Bachelor’s in Engineering / Technology / Mathematics / Commerce / Arts / Science / Biology / Business / Computers / Management

Experience

0 to 2 years of relevant experience