Associate Manager-Acquisition (Household)

Idfc First Bank Limited; Gurugram District; On-site; INR 350,000 - 550,000; Full time

Job summary

IDFC First Bank Limited is seeking an Associate Manager-Acquisition (Household) in Gurugram. The role focuses on acquiring new savings customers, engaging them through multiple channels, and closing sales while building long-term relationships.

Responsibilities include on-boarding customers on digital channels, providing referrals, and ensuring compliance with internal SOPs. Graduates with up to 2 years of experience are encouraged to apply.

Qualifications

• Graduation is required in any of the listed fields.
• 0–2 years of relevant experience.

Responsibilities

• Acquire savings accounts in the identified segment and generate references.
• Ensure high quality customer acquisition in terms of constitution and segment mix.
• On-board and activate customers on digital platforms.
• Assist in catchment mapping and branch scoping exercises.
• Provide regular feedback to Senior Sales Manager and Branch Manager.
• Ensure adherence to sales compliance and SOPs.

Skills

Customer acquisition

Sales

Relationship building

Digital onboarding

Compliance

Education

Bachelor’s degree in engineering / technology / math / commerce / arts / science / biology / business / computers / management

Job description

Job Requirements

Role/ Job Title: Associate Manager-Acquisition (Household)

Function/ Department: Branch Banking

Job Purpose

Role entails acquiring new customers for the bank's savings accounts. The role involves identifying potential customers, contacting them through various channels, explaining the benefits and features of the savings products, and closing the sales. Also to ensures that the customers are satisfied with the bank's services and maintains a long-term relationship with them.

Roles & Responsibilities

• Acquisition of savings account in the identified segment and reference generation from the specified catchment area
• Ensuring high quality of customer acquisition in terms of constitution, product and segment mix
• On-boarding and activating customers on digital platforms
• Assist Senior Sales Manager in catchment mapping and branch scoping exercises
• Provide regular feedbacks to Senior Sales Manager and Branch Manager on customer requirements and potential opportunities
• Ensuring adherence to sales compliance and SOPs defined by the organization
• Quality sourcing and ensuring strict compliance on internal and external guidelines and regulations
• Regularly conducting activities in the catchment to acquire good quality, HNI customers and build a strong visibilty for IDFC First Bank
• Working on key central Initiatives and seeking regular referrals from existing customers
• Collaborating with other team members and support functions to provide products and service offerings to customers

Education Qualification

Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management

Experience

0 to 2 years of relevant experience