Associate Manager-Acquisition Current Account

Idfc First Bank Limited; Panaji; On-site; INR 420,000 - 640,000; Full time

Job summary

Idfc First Bank Limited is seeking an Associate Manager – Acquisition (Current Account) to drive new-to-bank current account growth at the branch level. The role combines direct customer interaction with strategic catchment mapping and opportunity identification to meet and exceed targets.

The candidate should have 0–4 years in sales within BFSI, with a customer-focused approach, knowledge of current accounts, and strong English business communication skills.

Qualifications

• Candidate should be customer-focused with service excellence mindset.
• Ability to identify and convert business opportunities.
• Knowledge of current account products and transaction banking.
• High integrity with compliance orientation.
• Collaborative mindset and cross-team coordination.
• Self-motivated with drive to achieve targets.
• Fluent English with strong business communication skills.

Responsibilities

• Acquire NTB current account customers from the identified segment and catchment area.
• Meet monthly acquisition targets by addressing customers’ transaction banking needs.
• Register and activate acquired customers on digital and direct banking channels.
• Ensure high-quality acquisitions in terms of product mix and account constitution.
• Assist Sales Manager in catchment mapping and opportunity identification.
• Provide feedback to Sales/Relationship Managers on customer needs and market trends.
• Adhere to SOPs and internal policies, ensuring regulatory compliance.
• Maintain quality sourcing in line with the bank's acquisition standards.

Skills

Customer focus

Opportunity identification

Current account products

Compliance orientation

Cross-functional collaboration

Target-driven

English communication

Education

Graduate in any discipline

Job description

Job Description:

Job Requirements

About the Role

TheAssociate Manager – Acquisition (Current Account)is responsible for acquiring new-to-bank (NTB) current account customers for a designated branch. This role involves direct customer interaction, understanding banking needs, and offering tailored solutions. The incumbent will also support the Sales Manager in catchment mapping, gathering customer feedback, and identifying potential business opportunities. The role is critical in driving client acquisition, deepening customer relationships, and maximizing lifetime value to achieve broader organizational goals.

Key Responsibilities

Primary Responsibilities

• Acquire NTB current account customers from the identified segment and catchment area.
• Ensure high-quality acquisitions in terms of product mix, customer segments, and account constitution.
• Proactively register and activate acquired customers on digital and direct banking channels.
• Meet and exceed monthly acquisition targets by analysing and addressing customers’ transaction banking needs.
• Assist the Sales Manager in catchment mapping and opportunity identification.
• Provide regular feedback to Sales Managers/Relationship Managers on customer needs and market trends.
• Adhere to the organization’s selling norms and Standard Operating Procedures (SOPs).
• Ensure strict compliance with internal policies and external regulatory guidelines.
• Maintain quality sourcing in line with the bank’s acquisition standards.

Secondary Responsibilities

• Maintain strong market awareness and a deep understanding of customer needs.
• Collaborate with other departments and functions within the branch to deliver comprehensive product and service offerings, ensuring a customer-centric approach.

What We Are Looking For

Education

• Graduate in any discipline (Full-time).

Experience

• 0–4 years of experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector.

Skills and Attributes

• Customer-focused approach with a passion for service excellence.
• Ability to identify and convert business opportunities.
• Knowledge of current account products and transaction banking.
• High level of integrity and compliance orientation.
• Collaborative mindset and ability to work across teams.
• Self-motivated with a drive to achieve targets.
• Fluent in English with strong business communication skills

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