Associate - Finance(PTP)

DHL; Chennai; On-site; INR 350,000 - 520,000; Full time

Job summary

DHL Global Forwarding, Freight (DGFF) GSC is seeking an Associate - Finance (P2P) in Chennai to join the Finance - Procure to Pay team. You will handle invoice and payment processing, query management and month-end close activities, contributing to efficient, accurate finance operations across global regions.

The role requires a bachelor's degree with 0–3 years in BPO or logistics, strong MS Office skills, and English proficiency; Spanish/Mandarin may be needed for certain locations.

Qualifications

• Bachelor's degree; logistics/industrial engineering/management is an advantage.
• 0–3 years of job experience in BPO or logistics domain.
• Good knowledge of MS Office.
• Proficiency in English; additional Spanish/Mandarin for BOG/CTU.

Responsibilities

• Understand the requirement of the station's / country's documentation and ensure jobs are executed as per SOPs.
• Ensure department SLAs and KPIs are met per delivery guidelines.
• Deliver a high level of service quality through timely and accurate completion of services.
• Collaborate with colleagues to identify solutions, best practices, and opportunities to improve the service.
• Flag challenges in operations to supervisor and partner in a timely manner.
• Coordinate with stakeholders for regular communication and flow of information as defined for the service.

Skills

English communication

Attention to detail

Customer centricity

Logical reasoning

Education

Bachelor's degree

Tools

MS Office

ERP systems

Job description

Join our \"Finance - Procure to Pay Team\" at DHL Global Forwarding, Freight (DGFF) GSC - Global Service Centre!

Job Title: Associate - Finance (P2P)

Job Location: Chennai

Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the \"Top 20 most admired Shared Services Organizations in 2022\" by the independent global Shared Services & Outsourcing Network (SSON).

We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,600 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization.

In this role, you will have the opportunity to deliver exceptional service within the Finance - Procure to Pay (P2P) Service line, supporting our DGFF regions and countries globally. The role will involve training to handle various activities including invoice processing, payment processing, query management, scanning and indexing, and managing month-end close activities.

Key Responsibilities:

• To understand the requirement of the station's / country's documentation and ensure jobs are executed as per standard operating procedures.


• Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.


• Deliver a high level of service quality through timely and accurate completion of services.


• Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.


• Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.


• Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.

Required Skills/Abilities:

• Bachelor's degree. A degree in logistics, industrial engineering, management will be an advantage / Undergraduate degree (Only GSC MNL & BOG)


• 0 - 3 years of job experience from BPO or logistics domain - Preferred.


• Good knowledge in MS office


• Effective English communication skills, written and verbal / For BOG & CTU - Spanish & Mandarin language skills.


• Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred.


• Detail oriented


• Good logical reasoning skills


• High level of customer centricity

• We recognize and reward your hard work through a competitive compensation and performance-based incentive.


• We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development.


• Flexible work arrangements to support work/life balance.


• Generous paid time off: Privilege (earned leave).


• Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only)


• Recognition & Engagement culture

By joining one of the world's leading logistics companies, you have a chance to explore a wide range of interesting job challenges and opportunities across our GSC service lines and in our different divisions around the globe.