Associate Director, Taxation and Billing

Standard Chartered India; Mumbai; Hybrid; INR 800,000 - 1,100,000; Full time

Benefits offered by this job

Competitive salary

Flexible working options

Wellbeing support

Learning & development

Job summary

Standard Chartered India is seeking a detail-oriented professional to manage tax reporting, invoicing, and client communications within a banking operations context. You will assist the team lead on assignments and ensure timely delivery of tax-related documentation and certificates.

Key responsibilities include coordinating with tax consultants, generating invoices for custody clients, and maintaining effective stakeholder relationships while adhering to governance and compliance standards.

Qualifications

• Graduate or post graduate degree required.
• NISM VI & VII certification is required.
• Experience in banking operations or financial services is desirable.

Responsibilities

• Assist team leader in assignments and projects.
• Reporting to tax consultants and maintaining liaison with them.
• Invoicing to clients and follow-up for tax certificates.
• Handling client/tax consultant queries and ensuring timely responses.

Skills

Managerial skills

Interpersonal skills

Communication skills

Relationship management

Digital knowledge

Customer management

Education

Graduate / Post Graduate degree

NISM VI & VII certification

Job description

• Reporting of trades / corporation action to the tax consultants
• Reconciliation of reporting to the tax consultants
• Obtaining tax certificates from tax consultants
• Providing non repatriable balance to General Banking team
• Discharging the tax liability of the client
• Invoice calculation and generation for clients
• Dispatching invoices to clients
• Fee receipts record for clients
• GST compliance

Job Summary

• Reporting of trades / corporation action to the tax consultants
• Reconciliation of reporting to the tax consultants
• Obtaining tax certificates from tax consultants
• Providing non repatriable balance to General Banking team
• Discharging the tax liability of the client
• Invoice calculation and generation for clients
• Dispatching invoices to clients
• Fee receipts record for clients
• GST compliance

Key Responsibilities

• Handling client / tax consultant queries
• Assist team leader / section head in assignments / projects
• Reporting to tax consultants
• Followup with tax consultants for tax certificates
• Invoicing to clients

Strategy

• To ensure the job holder is fully aware of all the laid down controls, procedures and regulatory requirements and achieve established targeted standards of productivity and client services
• Ensure that all the client reporting requirements, response to client queries are performed within the time frames specified to achieve client satisfaction.
• Endeavour to reduce the turnaround time.
• Keep the Head Operations advised of the regular operations and, elevate exceptional occurrences, to enable appropriate action and report high volumes, problems & exceptions from the normal.

Business

• Monitoring of transactions to be reported to tax consultants.
• Interaction with the Client(s) Tax Consultants, for all relevant tax matters.
• Routine Tax consultant reporting.
• GST compliance.
• Generating Invoices for recovery of fees from Custody clients

Processes

• Monitoring the team and ensuring that reporting of the trades ie the purchase and sales transactions, corporate actions, cash movements which will impact the tax position of the client is done to the tax consultants on a daily basis.
• Ensuring that the team responds within time the queries raised by the tax consultant with respect to the purchase and sales executed by the client, taxes paid by the client or any other requirement like the bank statements, NSDL statements
• Ensuring that daily follow up daily for the tax certificates required from the tax consultants for the sales trades executed by the clients and ensuring that the certificates are received in time to avoid any delay in repatriation of the funds
• Procedures laid down in DOI are adequately followed
• To review procedures and identify process improvements and implement changes as and where required.
• Ensure that the regular conduct of operations adhere to the Key Control Standards
• Ensure changes impacting the operations are implemented in the unit.
• Ensure invoices are sent to the client as per the agreed time frame

People & Talent

• To maintain good relationship with the officials of the Tax Consultants and Tax Payee banks.
• To maintain a positive working relationship with personnel of the other Sections/Divisions of the Bank
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Employ, engage and retain high quality people, with succession planning for critical roles.
• Responsibility to review team structure/ capacity plans
• Set and monitor job descriptions and objectives for direct reports an provide feedback and rewards in line with their performance against those responsibilities and objectives

Risk Management

• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them. Act as the [Process] risk control owner under the Group’s Risk Management Framework (including relevant Operational Risk Framework ownership for [Liquidity] risk.
• To report any suspicious transactions immediately as per the laid down procedures

Governance

• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role
• Ensure that all procedures laid down in the Departmental Operating Instructions are adequately followed.
• Completion of all Mandatory Risk & Training and related Compliance activities by the set deadlines.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, elevate, mitigate, and resolve risk, conduct and compliance matters.

Key stakeholders

Within SS

• Trade support & Fixed Income for matching of trades and trade relating queries, General banking teams for Repat and Payment of Taxes, Corporate Action team for benefits related queries, Account Documentation Static Data & DDP team for Maintenance of Fee Schedules FPI Certificates and NOC Maintenance - SI Updation,

Outside SS

• BAM/client solution for client requirement/queries, India tax team for tax queries,

External

• Liaising with Tax consultants, peer custodians.

Skills And Experience

• Managerial and Interpersonal skills.
• An extremely detailed knowledge of banking operations as well internal accounting procedures.
• A working knowledge of Securities operations.
• Detailed knowledge of the Stock Exchange Bye Laws (NSE and BSE) and Clearing Corporation Bye laws, Rules and Regulations
• Experience in Securities Services - Banking operations for at least 2 years
• Direct interaction with TC with respect to NOC’s
• Communication Skills
• People Skills
• Relationship Management
• Digital Knowledge
• Customer Management

Qualifications

• Graduate / Post Graduate Degree
• NISM VI & VII certification

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.