Senior Specialist

Standard Chartered India; Bengaluru; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Standard Chartered India is seeking an experienced professional to manage corporate action processing within our operations team in Bengaluru. You will oversee message routing, client notifications, and reconciliations, ensuring accuracy and timely execution.

The role requires 3–5 years in corporate actions, strong communication, and the ability to lead small teams while coordinating with global stakeholders. Flexible working options and process improvements are encouraged.

Qualifications

• 3 to 5 years of relevant work experience in corporate actions processing and related domains.
• Excellent oral and written communication skills with good system proficiency.
• Experience in approving corporate action transactions within a processing team.
• Knowledge of various corporate actions and SWIFT message formatting.
• Knowledge of settlements, fund services and reference data is advantageous.
• Ability to manage small teams and coordinate with stakeholders.

Responsibilities

• Authorize and control dispatch of outgoing messages related to corporate actions.
• Notify clients of corporate action events via SWIFT, fax, e-mail or other specified channels.
• Authorize responses to sub-custodians and update client accounts for disbursement processing.
• Authorize collection and disbursement of entitlements from corporate actions.
• Oversee vouchers or SWIFT messages for fund transfers and Nostro accounts.
• Investigate breaks and reconcile cash/securities across corporate actions and inventory.

Skills

Communication

Collaborate

Deliver Sustainably

Achieve Results

Solve Problems

Spot Opportunities

Job description

• Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Key Responsibilities

Strategy

• Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

• Knowledge of Custody operations, Securities Settlements, Corporate Actions, Financial Market Operations.
• Knowledge of Agent banking, Sub Custody operations and clearing will be an added advantage.

Processes

• To authorize and control the dispatch of the outgoing messages related to Corporate Action in CAPE.
• To notify the client of any Corporate Action event by means of SWIFT / Fax / e-mail / S2B or any other mechanism as may be specified in the DOI.
• To authorize responses to sub-custodians on the option being exercised based on the response received from the clients and to debit / credit the clients account for disbursement processing.
• To authorise proper collection and disbursement of resultant entitlements from corporate action events.
• To authorise vouchers or Swift messages for Transfer of funds from and to Nostro accounts and transfer of funds across accounts based on the underlying instructions.
• To perform investigation of all types of breaks relating to Cash and Securities and all other Inventory reconciliation outstanding / exceptions relating to Corporate Actions
• Ensure all timelines are met with accuracy as per agreed SLA.
• Managing the team members effectively, knowledge sharing among team members & developing individual skills of all team members.
• Process training to new joiners, regular updates on the process change and incorporation of the changes in DOI.
• Ensure a continual drive towards automated control processes.
• Ensure proper functioning of day-to-day controls, periodic monitoring of activities and timely resolution of risk issues.
• To ensure successful completion of BCP/DR test at required frequencies.
• To escape issues as they occur and coordinate communication to senior stakeholders.
• Manage the performance and development of staff across the unit.
• Co-ordinate various testing in respect of new application and processes relating to Corporate Action activities and check reports for confirmation and sign-off.
• Handling Internal and External Auditors and clarifying all queries in a timely manner.
• Managing KCSA related queries, Timely updation of volumes in PS tool and encouraging active participation in CSR activities.
• To support Migration of the new activities.
• Complete all mandatory e-learning as and when it required.

People and Talent

• Collaborative skills and should be able to work with staff across locations and grades.

Risk Management

• To ensure all control/operating procedure and documentations are properly followed.
• To ensure compliance to all established procedures, regulations and the Group Guidelines.
• To keep track of changes (internal and external) affecting Clients and communicate such changes, along with impact analyses, on a pro-active basis, through newsflashes, market insights, operations guides and through other routine communication.

Governance

• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escape, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Business partners across countries, Central operations, GBS SSO Management team and Larger SSO team.

Skills And Experience

• Spot Opportunities
• Communication
• Collaborate
• Deliver Sustainably
• Achieve Results
• Solve Problems

Qualifications

• 3 to 5 years of relevant work experience in the following areas:
• Excellent oral / written communication skill/ good system skills.
• Worked in corporate action processing team and have experience in approving the transactions.
• Knowledge of various types of corporate action and swift message formatting
• Knowledge of allied products like Settlements, Fund services and reference data will be an added advantage.
• Should be able to handle small teams.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.