Building job-preparation and recruitment products at Aviate.
About the Company
We are a global leader in omnichannel communication platforms and services. At Infobip, we are committed to redefining the way businesses engage with their customers. Our innovative solutions and technologies empower companies to create exceptional communication experiences, drive engagement, and build lasting relationships with their clients. As we continue to expand our global presence and influence.
About the Role
Associate Director – Sales (West) is a regional role that leads a cross‑functional team to deliver on business outcomes. This person is responsible for respective Squad vision, mission, targets, and metrics. The role works closely with the enterprise line of business stakeholders and supporters in an Agile environment, continuously reviewing the team needs, refining priorities, and identifying opportunities to improve and innovate processes and work functions through process optimization.
Responsibilities
- Develop short‑ and long‑term strategy and goals for squad (together with customer segment leads, Go To Market Managers, and other leadership) and break it down into initiatives and reachable milestones via sprint plannings that they are responsible to achieve
- Focus on and ensure the achievement of financial KPIs and remove any roadblocks that threaten their realization
- Act as the opportunity manager and through own example insist on and ensure the proper work cadence
- Hold squad targets and members accountable for achieving results
- Coordinate daily activities within and outside pod (e.g., sprint planning, dailies) and ensure work cadence in line with Agile way of work
- Understand market, customers, products and transfer this knowledge to squad members
- Act as hands‑on coach, motivator, goal setter, and navigator for the art of sales (day‑to‑day coaching and activities / workload distribution)
- Provide necessary inputs and align with Chapter Lead on all activities related to people management and people development
- Own squad’s pipeline management and deliver vertical / segment growth
- Manage squad’s performance by providing daily/weekly feedback
- Serve as the main point of contact and liaison with deal supporting teams (legal, finance, etc.)
- Provide guidance and support during segmentation activities
- Manage squad’s deliverables and provide necessary support (e.g. customer meetings, escalations), while taking care of absence management and travel support / proposals
Qualifications
- 16+ years of relevant experience including solution sales (CPaaS or SaaS/ AI)
- Infobip knowledge and/or knowledge of Infobip's competitors.
- Interaction with C level players.
- Team Manager with strong Executive Presence, interpersonal / communication skills.
- Excellent communication/negotiating/closing skills with prospects/customers.
- Bachelor degree or equivalent
Required Skills
- Strong leadership and team management skills
- Ability to drive results and achieve targets
- Excellent problem‑solving abilities
- Strong understanding of market dynamics and customer needs
Preferred Skills
- Experience in CPaaS or SaaS sales
- Familiarity with Agile methodologies
- Proven track record in managing cross‑functional teams
Pay range and compensation package: 45-60 LPA (Fixed) + Variables
Span of Control: West Region, India
Reports to: Sales Director, India
Equal Opportunity Statement
If you have had 2 or more jobs with less than 2 years of experience, we will not be taking your candidature forward. This is a part of our internal hiring policy and cannot be negotiated.
Seniority level
Employment type
Job function
- Sales, Business Development, and General Business
Industries
- Software Development and IT Services and IT Consulting