Associate Director - Account Management

Merkle; Bengaluru; On-site; INR 850,000 - 1,150,000; Full time

Job summary

Dentsu Creative in Bengaluru is seeking a Director – Account Management to lead a portfolio of key clients and manage a team of client servicing professionals. The role emphasizes Mainline advertising with exposure to Digital, client relationship management, and revenue growth.

The candidate will drive end-to-end campaign execution, oversee cross-functional collaboration, and identify new business opportunities within existing accounts to deliver measurable impact.

Qualifications

• Proven experience in Account Management/Client Servicing within a reputed Mainline Advertising Agency.
• Strong experience across Mainline + Digital/Integrated campaigns.
• Demonstrated experience in New Business Development, revenue generation and account growth.

Responsibilities

• Lead a cluster of key clients and manage a team of Account Management/Client Servicing professionals.
• Build and nurture long-term strategic relationships with clients and act as a trusted business partner.
• Drive end-to-end execution of integrated campaigns, from ideation and planning to delivery.
• Lead Mainline/ATL campaigns across TV, Print, OOH and other relevant platforms, along with Digital exposure.
• Understand client objectives and translate them into effective creative and communication solutions.
• Coordinate with Creative, Studio, Strategy, Planning, Project Management and other internal teams to ensure seamless delivery.
• Track campaign performance and provide regular updates and insights to clients.
• Identify business opportunities within existing accounts and drive revenue and profitability.
• Own and lead New Business Development (NBD) initiatives and pitches.
• Map client organizations, identify key stakeholders and develop strong senior-level relationships.
• Ensure projects are delivered within timelines, budgets and quality expectations, while consistently exceeding client expectations.
• Mentor and develop the account management team.

Skills

Account Management/Client Servicing

Mainline advertising

Digital

New business development

Revenue generation

Client relationship management

Job description

Job Description

We are looking for an experienced Director – Account Management to lead a portfolio of key clients and manage a team of client servicing professionals. The ideal candidate will have strong Mainline advertising experience with exposure to Digital, excellent client relationship skills, and a proven track record in business development and revenue generation.

Location

Bengaluru

CTC Offered

10 LPA

Key Accountabilities

• Lead a cluster of key clients and manage a team of Account Management/Client Servicing professionals.
• Build and nurture long-term strategic relationships with clients and act as a trusted business partner.
• Drive end-to-end execution of integrated campaigns, from ideation and planning to delivery.
• Lead Mainline/ATL campaigns across TV, Print, OOH and other relevant platforms, along with Digital exposure.
• Understand client objectives and translate them into effective creative and communication solutions.
• Coordinate with Creative, Studio, Strategy, Planning, Project Management and other internal teams to ensure seamless delivery.
• Track campaign performance and provide regular updates and insights to clients.
• Identify business opportunities within existing accounts and drive revenue and profitability.
• Own and lead New Business Development (NBD) initiatives and pitches.
• Map client organizations, identify key stakeholders and develop strong senior-level relationships.
• Ensure projects are delivered within timelines, budgets and quality expectations, while consistently exceeding client expectations.
• Mentor and develop the account management team.

Professional Skills

• Proven experience in Account Management/Client Servicing within a reputed Mainline Advertising Agency.
• Strong experience across Mainline + Digital/Integrated campaigns.
• Demonstrated experience in New Business Development, revenue generation and account growth.
• Strong client relationship management and stakeholder management skills.
• Excellent communication, presentation and negotiation abilities.
• Strong leadership and people-management skills.
• Ability to manage multiple accounts/projects in a fast-paced environment and deliver within tight deadlines.

Working with us

Joining dentsu international, you’ll join a team of 66,000 people. It’s an opportunity to produce career-defining work. Along the way, you’ll team up with inspiring colleagues and encounter a richness of clients, cultures, and experiences.We offer exciting challenges, memorable experiences, and opportunities to shape your future.

Location

Bangalore

Brand

Dentsu Creative

Time Type

Full time

Contract Type

Permanent