Associate, Digital Customer Success Programs

We Love AI Jobs; Bengaluru; On-site; INR 500,000 - 750,000; Full time

Job summary

Alteryx is seeking an Associate, Digital Customer Success Programs in Bengaluru, India. The role focuses on executing digital customer lifecycle programs—onboarding, adoption, renewal, and engagement—across omnichannel workflows.

You will validate audience segmentation, lifecycle logic, and ensure data integrity to support scalable customer success delivery. You will collaborate with Customer Success, Operations, Product, and Marketing to ensure timely program execution, documentation, and

Qualifications

• Experience executing digital customer lifecycle programs (onboarding, adoption, renewal, engagement).
• Ability to validate audiences, segmentation logic, and lifecycle workflows prior to launch.
• Strong attention to data integrity and process documentation for scalable delivery.

Responsibilities

• Execute onboarding, adoption, renewal, and customer engagement programs across channels.
• Validate audience lists, segmentation logic, and lifecycle workflows before launch.
• Monitor program execution, document processes, and identify opportunities to improve efficiency.

Skills

Lifecycle programs

Lifecycle automation

Audience segmentation

Workflow testing

Program metrics

Data integrity

Process documentation

Cross-functional coordination

Job description

# Associate, Digital Customer Success ProgramsAlteryxBangalore, IndiaFull-timeUpload your resume once and Scout applies for youApply with ScoutShare this job:LinkedInXSave imageThis early-career role helps execute digital customer lifecycle programs, including onboarding, adoption, renewal, and engagement initiatives. The associate coordinates workflows and cross-functional delivery, checks audience and program data, and helps improve repeatable processes for global customer success teams.* Full-time* Early career### Skills and expertiseCustomer lifecycle programsLifecycle automationAudience segmentationWorkflow testing and validationProgram metricsData integrityProcess documentationCross-functional coordination### Key responsibilities* Execute digital onboarding, adoption, renewal, and customer engagement programs.* Validate audience lists, segmentation logic, and lifecycle workflows before launch.* Track program delivery, document processes, and identify opportunities to improve efficiency.## How this job comparesCompared with 273 open junior customer success jobs on October 10, 2026.Similar open jobs: We Love AI Jobs lists 273 open junior customer success jobs at 68 companies.Remote work: This job is on site. 30 of the 273 junior customer success jobs (11%) are remote.AI in this role: Low. The company works with AI, but AI is a small part of this role's daily work. The role supports digital customer success programs at an analytics company, but the described work centers on customer engagement, workflow execution, and process improvement rather than AI systems.## Full descriptionMeet the Moment with AlteryxWe're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation.You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible.If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.Why work for just any analytics company?At Alteryx, we are explorers, dreamers, and innovators. We’re on a journey to build the best analytics platform in the world—and we can’t do it without people like you leading the way. Forget the stereotypical tech companies of the past. Embrace the unconventional, exercise your imagination, and help alter the future with Alteryx.We are looking for an Associate, Digital Customer Success Programs in India to join our Global Digital Customer Success Programs team. This role is ideal for an early-career professional who is highly organized, execution-focused, collaborative, and excited to contribute to scalable customer engagement and lifecycle automation programs that support onboarding, product adoption, customer satisfaction, retention, and growth.This is primarily an execution and delivery-focused role, supporting customer lifecycle programs and digital engagement initiatives from planning through launch and ongoing management. While this role does not own program strategy, we highly value individuals who question the status quo, identify opportunities for improvement, and bring a mindset of continuous optimization, efficiency, and scalable execution.About the RoleAs an Associate on the Digital Customer Success Programs team, you will contribute to the day-to-day execution, coordination, and delivery of customer lifecycle programs and engagement initiatives. You will work closely with Customer Success, Operations, Product, and Marketing teams to help deliver digital omni-channel customer engagement initiatives accurately, efficiently, and at scale.This role is focused on building and supporting scalable, repeatable execution mechanisms that enable the team to deliver consistent customer experiences globally. In addition to supporting program delivery, you will help document, refine, and improve workflows and processes that allow the organization to scale effectively over time while balancing creative problem-solving with structured execution.Success in this role requires strong attention to detail, adaptability, and the ability to execute consistently in a fast-paced environment. You will work within established frameworks and scalable mechanisms while helping improve workflows, documentation, and team efficiency over time.This role helps create the bridge between scalable digital and community-led engagement and more strategic, relationship-driven customer experiences. By enabling consistent, high-quality customer interactions across the lifecycle, this role helps Customer Success teams engage customers more effectively at the right moments and in the right ways.This is a highly collaborative, global role that partners extensively with US-based stakeholders and cross-functional teams across multiple regions. Flexibility in working hours and comfort collaborating across time zones will be important for success.What You’ll DoProgram & Lifecycle Execution• Execute Digital Customer Success programs and omni-channel customer outreach using and continuously improving established workflows, templates, and engagement processes.• Deliver onboarding, adoption, renewal, and customer engagement initiatives across digital channels.• Contribute to scalable customer engagement experiences that improve onboarding success, product adoption, customer satisfaction, and retention outcomes.• Support customer engagement initiatives that connect digital, community, and relationship-led experiences in a scalable and consistent way across the customer lifecycle.• Prepare, validate, and QA audience lists, segmentation logic, and lifecycle workflows before launch.• Monitor recurring program execution activities and ensure timelines and deliverables are met consistently.• Identify execution issues, process gaps, or data discrepancies and escalate them quickly and clearly.