Position Summary
- TheData Analyst, Customer Operations will support data-driven decision-making across Revvity's Order Fulfillment, Supply Chain, Logistics, and Customer Care functions. This role will collect, analyze, and visualize operational data to improve service levels, fulfillment performance, and customer satisfaction — contributing directly to Revvity's mission of delivering innovative solutions that accelerate human health.
- This is an excellent opportunity for an early-career analyst to grow within a global life sciences and diagnostics company.
Key Responsibilities
Data Analysis & Reporting
- Collect, clean, validate, and analyze data from multiple business systems includingSAP ECC / S/4HANA and other enterprise sources.
- Support the creation and maintenance ofoperational dashboards and reports using Power BI or Tableau.
- Monitor key metrics acrosssupply chain, order fulfillment, inventory, and customer service.
- Identify trends, anomalies, and opportunities for process improvement.
- Prepare regular reports and presentations for business stakeholders across Revvity's global operations.
Business Process Support
- Assist in documenting and mappingorder fulfillment and supply chain processes aligned with Revvity's operational standards.
- Support process improvement initiatives acrossCustomer Care, Logistics, Manufacturing, and Procurement.
- Participate in root cause analysis and help identify corrective actions.
Systems & Data Management
- Maintain data accuracy across reporting systems and databases.
- SupportSAP data extraction, validation, and reporting activities.
- Assist in maintaining analytical tools, data models, and reporting structures.
Cross-Functional Collaboration
- Work closely withPlanning, Procurement, Logistics, Customer Service, and Manufacturing teams across Revvity's global network.
- Support ongoingtransformation and digitalization projects aligned with Revvity's strategic priorities.
- Participate in stakeholder meetings and provide analytical support.
Continuous Learning
- Stay informed on industry trends, analytics tools, and best practices inlife sciences and diagnostics operations.
- Learn emerging technologies includingAI, automation, and advanced analytics as part of Revvity's digital transformation journey.
Qualifications
Education
- Bachelor's degree inSupply Chain, Engineering, Statistics, Business Analytics, Information Technology, Mathematics, or a related field.
Experience
- 0–3 years of experience in Data Analytics, Business Analytics, Supply Chain, or Operations.
- Internship or project experience in data analysis preferred.
Technical Skills
- BasicSAP ECC or SAP S/4HANA knowledge preferred.
- StrongMicrosoft Excel skills — Pivot Tables, Power Query, VLOOKUP/XLOOKUP, and formulas.
- Exposure toPower BI, Tableau, or other visualization tools.
- BasicSQL knowledge preferred.
- Proficiency inMicrosoft Office Suite.
Core Competencies
- Analytical thinking & problem-solving
- Attention to detail
- Data visualization
- Clear communication skills
- Teamwork and collaboration
- Continuous improvement mindset
About Revvity
Revvity is a global leader in life sciences, diagnostics, and applied genomics, dedicated to accelerating human health through innovation. We operate across190+ countries, serving customers in newborn screening, oncology, immunology, reproductive health, and beyond. Join a team where your analytical work directly impacts lives