Associate-Customer Service

India; Chennai District; On-site; INR 250,000 - 400,000; Full time

Job summary

Guardian Life invites applications for a role focused on customer interaction and documentation. The position emphasizes clear verbal and written communication, strong MS Office skills, and the ability to type accurately to manage documentation during and after customer interactions.

The ideal candidate will be based in locations like Chennai or Gurgaon, ensuring timely documentation and smooth customer service workflows within the Guardian Life framework.

Qualifications

• Excellent verbal and written communication with minimal grammatical errors.
• Basic computer operating skills with MS Office applications.
• Appropriate typing speed to efficiently manage documentation during and after interactions.

Responsibilities

• Assist customers with documentation during and after interactions.
• Record accurate information and maintain documentation using MS Office.

Skills

Excellent verbal and written comms

MS Office Applications

Typing speed for documentation

Job description

Job Description

• Excellent verbal and written communication skills with least grammatical errors
• Basic computer operating skills required (MS- Office Applications)
• Appropriate Typing speed to be able to efficiently manage documentation during/post interaction

Location:

This position can be based in any of the following locations: Chennai, Gurgaon

Current Guardian Colleagues:

Please apply through the internal Jobs Hub in Workday Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com.

Visa Sponsorship:

Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.