Associate Consultant, Contingent Workforce Management (CWM)

General Mills; Mumbai; Hybrid; INR 1,200,000 - 2,000,000; Full time

Job summary

General Mills is seeking a program manager to lead and optimize the contingent workforce program across designated locations in India. You will oversee daily operations, ensure compliance, and act as the primary contact for program-related issues.

You will partner with HR, procurement, and resource managers to align staffing with talent needs, monitor KPIs, and drive improvements while maintaining high quality and cost efficiency.

Qualifications

• Bachelor's degree preferred or equivalent experience in operations/HR.
• Experience managing contingent workforce or MSP programs is a plus.

Responsibilities

• Oversee day-to-day contingent workforce operations at designated locations.
• Serve as primary contact for program-related issues and inquiries.
• Ensure compliance with Indian labor laws and company policies for contingent workers.
• Develop strategies to improve performance and address gaps.
• Monitor KPIs, SLAs, and cost savings; present findings to leadership.
• Collaborate with HR, procurement, and resource managers to meet talent needs.

Skills

Operations management

Vendor management

Stakeholder management

Reporting & analytics

Compliance awareness

Education

Bachelor's degree

Job description

Role & responsibilities

• Operational Management:
  • Oversee and manage all day-to-day operations of the contingent workforce program within the designated location(s) / group(s).
  • Act as the primary point of contact for contingent workforce program-related issues.
  • Ensure compliance with local labor laws, regulations, and company policies related to contingent workers.
• Performance Monitoring & Achievement:
  • Develop and implement strategies to improve performance and address any identified gaps.
  • Maintain high quality standards in all aspects of the contingent workforce program.
  • Troubleshoot and resolve operational issues in a timely and effective manner.
• Program Initiatives & Improvement:
  • Identify areas for improvement within the contingent workforce program and propose solutions to enhance efficiency, effectiveness, and compliance.
  • Contribute to the development and implementation of best practices for contingent workforce management.
• Stakeholder Management:
  • Build and maintain strong relationships with internal stakeholders, including resource managers, HR business partners, and procurement teams.
  • Provide guidance to resource managers on contingent workforce program processes and requirements.
  • Collaborate with resource managers to understand their talent needs and ensure appropriate use of contingent workers.
• Vendor Management:
  • Partner with vendors to facilitate sourcing of contingent staffing needs.
  • Collaborate with vendors to ensure a thorough understanding of staffing requirements, enabling effective sourcing of qualified contingent workers and timely, efficient fulfillment.
  • Verify vendor adherence to program policies
  • Maintain vendor POC lists
• Reporting & Analysis:
  • Monitor program performance, including KPIs, SLAs, and cost savings.
  • Analyze data to identify trends and opportunities for improvement.
  • Present findings and recommendations to program leadership.
  • Identify and report on cost savings opportunities within the contingent workforce program.
• Compliance:
  • Ensure compliance with all applicable labor laws and regulations related to contingent workers in India.
  • Ensure compliance with program requirements.

MINIMUM QUALIFICATIONS

Education: Bachelor's degree preferred