Associate Cloud Architect

ITC Infotech; Pune District; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

ITC Infotech in Pune, India, is seeking an experienced AWS L3 Engineer to manage and optimize cloud infrastructure on AWS. You will handle high-severity incidents, drive automation, and collaborate with security and DevOps teams to improve reliability.

The role requires strong troubleshooting, design, and implementation of scalable cloud solutions with emphasis on automation and cost optimization. On-site work in Pune with ITC Infotech.

Qualifications

• 5+ years in Cloud Operations Infrastructure Support.
• 3+ years of hands-on AWS administration.
• Experience managing production-critical environments.
• Exposure to ITIL processes Incident, Change, Problem Management.

Responsibilities

• Manage and maintain AWS cloud environments.
• Handle L3 escalations for critical incidents and complex technical issues.
• Design, implement, and support highly available and scalable cloud solutions.
• Monitor infrastructure health using CloudWatch and third-party tools.
• Perform root cause analysis (RCA) for major incidents.
• Implement disaster recovery and backup strategies.
• Automate operational tasks using Python, Shell scripting, Terraform, or CloudFormation.
• Manage IAM policies, roles, and security controls.
• Optimize AWS resource utilization and cloud costs.
• Collaborate with application, security, and DevOps teams.

Skills

AWS Administration

Cloud Operations

Incident Management

Automation

Mentoring L1/L2 engineers

Education

AWS Certifications preferred

Tools

Terraform

CloudFormation

Jenkins

GitHub

GitLab

Datadog

Dynatrace

Splunk

GuardDuty

CloudWatch

Job description

• The AWS L3 Engineer is responsible for managing, optimizing, troubleshooting, and supporting cloud infrastructure hosted on Amazon Web Services AWS.
• The role involves advanced technical support, incident resolution, automation, security compliance, and infrastructure improvements.

Key Responsibilities

• Manage and maintain AWS cloud environments.
• Handle L3 escalations for critical incidents and complex technical issues.
• Design, implement, and support highly available and scalable cloud solutions.
• Monitor infrastructure health using CloudWatch and third-party tools.
• Perform root cause analysis RCA for major incidents.
• Implement disaster recovery and backup strategies.
• Automate operational tasks using Python, Shell scripting, Terraform, or CloudFormation.
• Manage IAM policies, roles, and security controls.
• Optimize AWS resource utilization and cloud costs.
• Support patching, upgrades, and compliance requirements.
• Collaborate with application, security, and DevOps teams.

Technical Skills Required

• AWS Services EC2 VPC S3 IAM RDS Route 53 ELBALBNLB
• Auto Scaling CloudWatch Lambda SNSSQS EKSECS
• CloudFormation Ansible Jenkins GitHub GitLab
• Scripting Python Shell Bash PowerShell Monitoring Security CloudWatch Datadog Splunk Dynatrace AWS Security Hub Guard Duty AWS Config
• Experience 5+ years in Cloud Operations Infrastructure Support.
• 3+ years of hands-on AWS administration.
• Experience managing production-critical environments.
• Exposure to ITIL processes Incident, Change, Problem Management.
• Certifications Preferred AWS Certified Solutions Architect Associate Professional AWS Certified SysOps Administrator
• AWS Certified Security Specialty Key Competencies Incident Management
• Problem Solving Automation Mindset Stakeholder Communication Team Collaboration Documentation and RCA Preparation Typical L3 Expectations Own critical P1P2 incidents.
• Lead troubleshooting efforts. Mentor L1 L2 engineers.
• Drive automation and operational excellence.
• Participate in architecture reviews and cloud optimization initiatives.
• For a Cloud Operations Manager transitioning into AWS L3 Lead Engineer roles, I can also provide a more senior AWS L3Lead Cloud Engineer JD aligned with your Cloud Ops background.