Associate, Client Solutions - (Flexible with shift timings)

Gerson Lehrman Group; Gurugram District; Hybrid; INR 500,000 - 800,000; Full time

Job summary

Gerson Lehrman Group (GLG) is seeking an Associate to learn and excel in best-in-class client service within a merit-based, team-oriented environment. You will manage the project lifecycle, engage with clients and experts, and grow critical skills in project management and communication.

The role emphasizes owning projects from scoping to delivery, collaborating with internal teams, and maintaining GLG’s high compliance standards while supporting revenue growth.

Qualifications

• Bachelor's degree or higher (required).
• 0-3 years of work experience in client-facing, sales, or account management roles.
• Excellent communication and interpersonal skills, including comfort with phone-based outreach.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Engage with clients to build relationships, deliver tailored support, and deploy custom solutions that enable clients to win.
• Own client projects from start to finish—scoping, recruiting the right experts, and delivering high-quality outcomes.
• Collaborate with colleagues and internal stakeholders to maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
• Uphold GLG’s compliance framework and company values.

Skills

Client service

Project management

Communication

Critical thinking

Education

Bachelor's degree

Job description

About the role

GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment.

Associates are the engine driving GLG s Insight Network - the world s largest and most varied source of first-hand expertise.

Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you ll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts - all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.

Specific responsibilities include (but are not limited to):

• Engaging with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win
• Owning client projects from start to finish - that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts
• Collaborating with colleagues, your manager, and internal stakeholders to bring GLG s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts
• Upholding GLG s compliance framework and embracing our company values

As an Associate, you will have the opportunity to:

• Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world
• Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management
• Cultivate account management and commercial skills through direct client relationship building and responsive service.
• Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success.

An ideal candidate will have the following:

• Bachelor s degree or higher (required)
• 0-3 years of work experience in client-facing, sales, or account management roles
• Demonstrated critical thinking and creative problem-solving skills
• Excellent communication and interpersonal skills, including comfort with phone-based outreach
• Ability to work independently and collaboratively, in an ever-changing and fast-paced environment
• Receptive to close coaching and feedback
• Ability to multitask and prioritize effectively, while ensuring an attention to detail
• Hustle and tenacity that drives you to go above and beyond to delight clients
• Appreciation for data and understanding the numbers
• The candidate must be Flexible to work during early morning, evening, or night shifts as our operations follow a 24/5 model, with each shift spanning 9 hours

About GLG / Gerson Lehrman Group

GLG is the world s leading platform for trusted human expertise. We connect global decision-makers-from hedge fund managers and private equity partners to strategy leaders at Fortune 500s-with the specific, authoritative voices required to answer their most critical questions.

At GLG, you are an extension of our clients core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry s most trusted research environment, you ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.

We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Gerson Lehrman Group, Inc. ( GLG ) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.