Associate - Client Solutions Evening/Night Shift

GLG; Mumbai; Sur place; INR 700 000 - 900 000; Plein temps

Résumé du poste

GLG is seeking an Associate in Mumbai to join the client services team. You will engage with top-tier professionals, recruit experts for client projects, and coordinate with clients and Network Members to ensure successful, compliant engagements.

You will learn GLG’s business processes, manage multiple projects, and develop industry knowledge across sectors. The role requires strong communication, leadership, and the ability to work extended hours when needed.

Qualifications

• Postgraduate / Graduate degree from a top-tier university.
• Has 1-3 years of work experience, ideally in B2B client servicing and business development roles.
• Excellent communication and interaction skills across multiple channels (phone, email, in-person).
• General understanding of corporate, consulting, and financial markets.
• Demonstrated entrepreneurial/leadership skills.
• Experience interacting with senior executives.
• Ability to work independently and/or in a team.
• Ability to multi-task and prioritize with high accuracy.
• Willingness to work flexible and extended hours based on business needs.
• Proven track record in dynamic, deadline-driven environments.

Responsabilités

• Learning GLG’s business processes and assisting with high-level project execution by identifying and engaging with top-tier professionals.
• Expand GLG’s expert network by identifying and recruiting new professionals through lead generation and outreach via phone, email and other channels.
• Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members, including scheduling all calls with your new recruits.
• Upholding compliance policies and procedures to protect client engagements.
• Manage and grow client accounts by understanding evolving priorities and ensuring seamless project execution.
• Build understanding of client strategies, industries, and value chains to source and vet relevant experts.
• Coordinate and confirm interactions between clients and GLG Network Members for timely communication.
• Proactively engage with Network Members to assess expertise and fit for client projects.
• Excel in a dynamic work environment, managing multiple projects simultaneously.
• Develop knowledge of various industries to improve project and service quality.
• Willingness to work evening shifts (3pm–12am or 5pm–2am).

Connaissances

Communication

Interpersonal skills

Multi-tasking

Time management

Negotiation

Problem solving

Project management

Research

Presentations

Teamwork

Formation

Postgraduate / Graduate degree

Description du poste

GLG is the leading insights network, connecting our clients to the largest global network of subject‑matter experts across every sector. We bring the power of insight to every great professional decision.

As an Associate , you will be the front‑line client service professional, tapping into a diverse network of global experts, sourcing the most suitable professional expert for our clients' research endeavours. Your role entails staying updated on industry trends, cultivating relationships with high‑level professionals in the field, managing client expectations and excelling in a dynamic environment by efficiently managing multiple projects simultaneously.

Key Associate Responsibilities Include (but are not limited to)

• Learning GLG’s business processes and assisting with high‑level project execution by identifying and engaging with top‑tier professionals capable of providing valuable industry insights
• Expand GLG’s expert network by identifying and recruiting new professionals through strategic lead generation and outreach via phone, email, and other channels.
• Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members, including scheduling all calls with your new recruits.
• Learning and upholding our compliance policies and procedures to protect the integrity of client engagements.
• Manage and grow client accounts by developing a strong understanding of their evolving priorities, ensuring seamless project execution, and identifying opportunities to strengthen relationships and expand business.
• Building your understanding of client strategies, industry verticals, and value chains to effectively source and vet the most relevant experts for client projects
• Coordinate and confirm key interactions between clients and GLG Network Members, ensuring timely and seamless communication.
• Proactively engaging with GLG’s Network Members to assess their expertise and gauge their fit‑on client projects.
• Excel in a dynamic work environment, efficiently managing multiple projects simultaneously.
• Develop a working knowledge of various industries to improve project and product service quality
• Willingness to work in evening shifts (3pm to 12am Or 5pm to 2am)

As an Associate, You Will Learn

• Develop a deep understanding of various industries and sectors through exposure to a diverse range of client projects.
• Strengthen your ability to solve complex business challenges through structured analytical thinking, critical reasoning, and innovative problem‑solving.
• Develop strong, transferable business skills, including communication, time management, negotiating, problem solving, project management, research and the ability to achieve monthly/quarterly performance targets.
• Collaborate closely with regional and global teams to drive revenue growth and contribute to the organization’s broader commercial goals.
• Mentoring and guiding GLG Associates on best practices.

Ideal Candidates Have

• Postgraduate / Graduate degree from a top‑tier university
• Has 1-3 years of work experience, ideally in B2B client servicing and business development roles.
• Excellent communication and interaction skills, including demonstrated oral, written and presentation abilities in a business‑focused setting using a variety of communication channels (telephone, e‑mail, in‑person, etc)
• General understanding, awareness and interest in corporate, consulting, and financial markets.
• Demonstrated entrepreneurial/leadership skills.
• Experience interacting with senior executives
• Ability to work effectively independently and/or collaboratively in a team
• Ability to multi‑task and prioritize effectively, while ensuring a high level of accuracy and attention to detail
• Demonstrate the ability and initiative to handle increasing responsibility over time
• Willingness to work flexible and extended hours basis business needs and client requirements
• Successful track record of working in a dynamic environment, often accompanied by stringent deadlines

About GLG / Gerson Lehrman Group

GLG is the worlds leading platform for trusted human expertise. We connect global decision‑makers - hedge fund managers and private equity partners to strategy leaders at Fortune 500s - with the specific, authoritative voices required to answer their most critical questions.

At GLG, you are an extension of our clients’ core teams. You will work at the intersection of industries and global markets, navigating high‑stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.

We are a global team of pragmatic problem‑solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Gerson Lehrman Group, Inc. (GLG) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.