Senior Associate - Client Solutions

Gerson Lehrman Group India; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

GLG is seeking a Senior Associate - Client Solutions APAC (US Shift) in Gurugram to act as the front-line client service professional, sourcing the most suitable experts for client research projects.

You will stay updated on industry trends, cultivate relationships with professionals, manage client expectations, and collaborate with regional and global teams to drive revenue and client satisfaction.

Qualifications

• Postgraduate/Graduate degree from a top-tier university.
• 2–4 years of work experience in B2B client servicing and business development, especially with international US/EMEA clients.
• Excellent communication and presentation abilities in a business-focused setting using multiple channels.
• General understanding and interest in consulting and financial markets.
• Entrepreneurial/leadership skills and experience interacting with senior executives.
• Ability to work effectively independently and/or in a team, multi-task and prioritize with accuracy.
• Willingness to work in shifts.

Responsibilities

• Learn GLG’s business processes and assist with high-level project execution by identifying and engaging top-tier professionals.
• Uphold compliance policies and procedures to protect integrity of client engagements.
• Build understanding of client strategies and industries to identify and vet best experts for projects.
• Schedule and confirm calls and meetings between clients and Network Members.
• Engage with Network Members to gauge fit for client projects.
• Recruit new experts to GLG’s network through targeted outreach by phone, email, and other methods.
• Excel in a dynamic environment, managing multiple projects simultaneously.
• Develop knowledge of industries to improve project and product service quality.

Skills

Communication skills

Time management

Multi-tasking

Client servicing

Education

Postgraduate / Graduate degree from a top-tier university

Job description

Senior Associate - Client Solutions APAC (US Shift) Job Title – Senior Associate, Client Solutions Business Unit : Client Solutions Location - Gurugram Job Summary GLG is the leading insights network, connecting our clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision. We are seeking Senior Associate to support GLG’s business in Americas/EMEA, in Gurugram office. As a Senior Associate, you will be the front-line client service professional, tapping into a diverse network of global experts, sourcing the most suitable candidates for our clients' research endeavours. Your role entails staying updated on industry trends, cultivating relationships with high-level professionals in the field, managing client expectations and excelling in a dynamic environment by efficiently managing multiple projects simultaneously.

Key Senior Associate Responsibilities Include (but are not limited to):

• Learning GLG’s business processes and assisting with high-level project execution by identifying and engaging with top-tier professionals capable of providing valuable industry insights
• Learning and upholding our compliance policies and procedures to protect the integrity of client engagements.
• Building your understanding of client strategies, various industry sectors, and value chains to identify and vet the best experts for client projects.
• Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members
• Proactively engaging with GLG’s Network Members to understand their expertise and gauge their fit-on client projects.
• Recruiting new experts to join GLG’s insight network through targeted lead generation and timely outreach by phone, email, and other methods.
• Excel in a dynamic work environment, efficiently managing multiple projects simultaneously.
• Develop a working knowledge of various industries to improve project and product service quality.

As an Associate, You Will Learn

To Develop a deep understanding of various industries and sectors through exposure to a diverse range of client projects. Learn to tackle complex business problems by applying analytical thinking, critical reasoning, and creative problem-solving techniques. Develop strong, transferable business skills, including communication, time management, negotiating, problem solving, project management, research and the ability to achieve monthly/quarterly targets. Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success. Mentoring and guiding GLG Associates on best practices.

Ideal Candidates Have

• Postgraduate / Graduate degree from a top-tier university
• Has 2-4 years of work experience, ideally in B2B client servicing and business development roles, especially with international EMEA or US-based clients
• Excellent communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc)
• General understanding, awareness and interest in consulting and financial markets
• Demonstrated entrepreneurial/leadership skills.
• Experience interacting with senior executives
• Ability to work effectively independently and/or collaboratively in a team
• Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy and attention to detail
• Successful track record of working in a dynamic environment, often accompanied by stringent deadlines
• Flexibility to work in shifts

About GLG / Gerson Lehrman Group

GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s with the specific, authoritative voices required to answer their most critical questions. At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes. We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented. Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Experience Level Mid Level