Associate Client Onboarding Specialist

CSC; Gurgaon; Hybrid; INR 480,000 - 720,000; Full time

Job summary

CSC in Gurgaon, India, seeks a Client Onboarding Specialist - Onboarding to conduct CDD/KYC and ensure regulatory compliance across jurisdictions. This hybrid role involves coordinating with onshore teams and maintaining data integrity.

You will review client files, identify gaps, and guide teammates through SOPs while handling client inquiries and ensuring timely completion of due diligence.

Qualifications

• CDD & KYC documentation for prospective clients
• Identify missing requirements and log action points
• Ensure regulatory compliance and data integrity

Responsibilities

• Conduct CDD & KYC documentation on prospective clients across jurisdictions
• Record missing requirements as action points within internal systems
• Review portfolios of companies, trusts, foundations and partnerships
• Liaise with onshore teams to obtain missing information and store data
• Monitor progress and escalate as needed to close action points
• Assist with collection of KYC information including UBOs, directors and shareholders

Skills

CDD

KYC

Regulatory compliance

Job description

Job Description

Role: Client Onboarding Specialist -Onboarding

Location: Gurgaon, Haryana, India

Work schedule: 10:00 AM to 6:30 PM

Work mode: Hybrid

Introduction

The Onboarding Associate will conduct Client Onboarding for various jurisdictions, file reviews to confirm that all Customer/ Client Due Diligence (CDD) and Know Your Customer/ Client (KYC) documentation is in hand and up to date, identifying where gaps exist and remediation is required; ensuring that the organization is in compliance with regulatory standards.

What you’ll do for us

Form part of the vital team of the Client On-boarding of new clients with focus on the CDD required & the integrity of the data stored on our systems to ensure that compliance with regulations is effective and appropriately maintained. To perform the client onboarding process diligently as per the SOP, regulations governing the Trust Offices and companys internal policies & procedures. Assist the Associates in their understanding of and ability to undertake this work, developing them to better service our clients.

This role requires

• Client outreach: Proactively handling various client queries in a timely and professional manner
• coordination with the onshore colleagues
• adherence of the client onboarding/compliance policies & procedures.
• Coaching, teaching, guiding team member

Some of the things you’ll be doing

• Conduct CDD & KYC documentation on prospective clients. Following internal policies & procedures for onboarding clients in different jurisdictions/globally.
• Sound understanding of the potential risks and performing risk classification for every client file. Record missing requirements as action points within internal systems, following standard input protocol.
• Carry out reviews on the assigned portfolio of companies, trusts, foundations and partnerships and to elevate issues/observations identified.
• Liaise with local business teams (onshore) informing them of missing requirements to facilitate collection, circulation among relevant teams, and storage within appropriate systems/applications.
• Monitoring of reporting to ensure adequate progress being made to close action points, escalating to local teams according to specific escalation cycle.
• Assist with the collection of know your client ("KYC") information, including obtaining satisfactory due diligence on UBOs, directors, shareholders and