Associate B2B Ecommerce (Third Party)

PUMA Gruppe; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

PUMA in Bangalore invites you to join as an Operations / Supply Chain & Logistics specialist focused on end-to-end appointment delivery and transport performance for online B2B customers.

You will manage vendor and transporter coordination with 3PL partners, monitor SLA/KPI, and own the online transportation P&L, while ensuring compliance with marketplace guidelines and SOPs. Experience in SAP/WMS and strong Excel skills are required.

Qualifications

• 2-5 years of relevant experience required.
• Experience with transportation and warehouse operations.
• Proficient in SAP and WMS.
• Strong Excel skills for large data sets.
• Analytical mindset with ability to interpret reports.
• Crisis/ critical situation management capability.

Responsibilities

• End-to-end appointment delivery management for assigned online B2B customers.
• Coordinate with 3PL partners for stock prioritization and delivery.
• Manage transporters and 3PL KPIs and SLA adherence.
• Oversee online transportation P&L ownership.
• Prepare daily MIS reports and communicate with stakeholders.
• Ensure compliance with marketplace guidelines and SOPs.

Skills

Transportation & Logistics

Excel proficiency

Data analysis

Crisis management

Stakeholder coordination

Tools

SAP

WMS

Job description

Operations / Supply Chain & Logistics, Bangalore, India

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.

Reports to: Assistant Manager- Transportation

Location: Bangalore Warehouse Attibele

Position Summary: To own end-to-end appointment delivery management and drive transportation performance for assigned Online B2B customers.

Key Objectives:

• End-to-end appointment delivery management of assigned customers
• Vendor and transporter management coordination with 3PL partners for stock prioritization and delivery
• Coordination with pan-India 3PL partners for online order processing and transportation management.
• Transporter SLA and 3PL KPI management
• Online transportation P&L ownership
• Handling critical business periods with agility (peak season, high-volume events)
• Post-delivery POD reconciliation and discrepancy management
• Daily online reports preparation and communication with stakeholder.
• Ensuring adherence to online customer/marketplace guidelines; SOP preparation as required

Key Performance Indicators:

• Stock ageing with transporters
• Discrepancy closure within 7 days
• 100% Appointment adherence
• Daily MIS tracker for appointment report
• Transportation P&L performance
• 3PL/Transporter SLA adherence

Organizational relationships: Close coordination required with all departments of the company.

Internal: Sales team, 3PL, Partner

Eligibility Criteria And Functional Competencies Required:

• 2-5 years' experience
• Prior knowledge of transportation and warehouse operations
• Knowledge of SAP, Warehouse management system (WMS)
• Strong Excel skills for managing high data volumes
• Good analytical skills to interpret reports and offer solutions
• Crisis/critical situation management

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

Welcome to Bangalore, India, one of the liveliest places in the world. With its lively mix of nationalities, PUMA feels right at home.