Associate, Application Support Specialist (Equities Trading)

OTC Markets; India; On-site; INR 900,000 - 1,200,000; Full time

Job summary

OTC Markets Group Inc. in India is seeking an Associate, Financial Application Support Specialist to join our Application Support/IT Infrastructure team.

You will install, administer, and support trading system applications, document runbooks, monitor trade flows, and liaise with teams for incident escalations and production rollouts. The ideal candidate has 3–5 years in technical support or application support, with FIX protocol knowledge, UNIX/Linux expertise, scripting, networking basics, and

Qualifications

• Bachelor’s degree highly preferred
• Computer Science degree is a plus
• 3–5 years prior exposure to technical support or application support

Responsibilities

• Install, administer, and support trading system applications.
• Document runbooks and recovery procedures for applications and services.
• Monitor processes, connections, and trade flows.
• Liaise with other teams on incident escalations and production rollouts.
• Support FIX onboarding, FIX connectivity production troubleshooting.
• Assist Sales and Trading Support with client inquiries.
• Identify methods to improve service resiliency.
• Monitor regulatory reporting obligations.

Job description

OTC Markets Group Inc.

Associate, Financial Application Support Specialist

OTC Markets Group - India - Full Time

OTC Markets Group Inc., operator of premier US financial marketplaces, is the largest stock market in the US for international securities where over 12,000 securities currently trade. We are seeking an Associate, Financial Application Support Specialist to join our Application Support/IT Infrastructure team, in India.

We invest heavily in employee satisfaction and offer all our employees a highly competitive compensation package. As a dynamic, growing company that fosters an open culture, we emphasize autonomy, responsibility, innovation, and self-discipline. We are looking for someone who wants to make an impressive impact at a company known for its reputation on quality and achievement.

We are seeking candidates with a thorough understanding of the trading lifecycle. Our suite of products requires extensive knowledge of financial industry terminology and an understanding of the underlying finance workflows. An ideal candidate would have 3-5 years prior exposure to providing clients with technical support, troubleshooting and/or application support. We may also consider individuals who have experience in the Client Trade Operations within a Financial Service firm.

What You’ll Do:

• Installing, administering, and supporting trading system applications.
• Documenting and maintaining runbooks and recovery procedures for applications and services.
• Monitoring of processes, connections, and trade flows.
• Serve as SME on application support and liaise with other teams with regards to incident escalations, application rollouts, and integrating applications with production and nonproduction infrastructure.
• FIX onboarding, trade support and FIX connectivity production troubleshooting.
• Supporting Sales and Trading Support teams with client inquiries.
• Help identify methods to improve services resiliency.
• Monitoring of regulatory reporting obligations.
• Additional duties, as assigned.

What We’re Looking For:

• Bachelor’s degree highly preferred; Computer Science degree, a plus.
• FIX protocol/FIX application support, required.
• Trade support experience.
• UNIX/LINUX command line knowledge.
• Scripting/programming (Bash, Perl, Python, or equivalent).
• Basic knowledge of networking.
• OTC trade support experience and/or application support experience, preferred.
• Unix/Linux systems administration.
• AWS support and deployment (EC2 administration, CloudFormation, etc.).
• Market data feed/multicast experience.
• Tibco RV/Tibco FTL/ZeroMQ middleware support.
• Knowledge of SQL
• TCP/UDP troubleshooting experience
• Strong interpersonal skills.
• Excellent communication skills.

About OTC Markets Group Inc.

OTC Markets Group Inc. (OTCQX: OTCM) operates regulated markets for trading 12,000 U.S. and international securities. Our data-driven disclosure standards form the foundation of our public markets: OTCQX® Best Market, OTCQB® Venture Market, OTCID™ Basic Market and Pink Limited™ Market. Our OTC Link® Alternative Trading Systems (ATSs) provide critical market infrastructure that broker-dealers rely on to facilitate trading. Our innovative model offers companies more efficient access to the U.S. financial markets.

OTC Link ATS, OTC Link ECN, OTC Link NQB, and MOON ATS™ are each SEC regulated ATS, operated by OTC Link LLC, a FINRA and SEC registered broker-dealer, member SIPC.

To learn more about how we create better informed and more efficient markets, visit www.otcmarkets.com.

Come as you are and just be you.

We are an equal opportunity and E-Verify employer and prohibit discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, creed, color, religion, gender, national origin, age, marital status, political belief, physical or mental disability, sexual orientation, military or veteran status, genetic information, family or parental status, gender identity, pregnancy, including childbirth or related medical condition, or any other characteristic protected by federal, state, or local law. We encourage applicants of all ages and backgrounds.