Associate App Support Engineer

Wilh. Wilhelmsen Holding ASA; Chennai District; On-site; INR 400,000 - 600,000; Full time

Job summary

Wilh. Wilhelmsen Holding ASA is seeking an Associate Application Support Engineer for their Chennai location. You will support Salesforce applications, resolve production issues, and assist in debugging and small development tasks.

The ideal candidate should have 2–3 years of experience with Salesforce, possess strong communication skills, and a willingness to work across development and support. Join Wilhelmsen to be part of a global maritime group dedicated to innovation and sustainability.

Qualifications

• 2–3 years of experience with Salesforce development and/or application support.
• Working knowledge of Apex, Flows, SOQL, and Salesforce configuration.
• Strong learning mindset and communication skills.

Responsibilities

• Support Salesforce applications by resolving production issues.
• Assist with debugging using logs and monitoring tools.
• Contribute to small development tasks like Apex changes.

Skills

Salesforce development

Application support

Problem-solving

Apex

SOQL

Communication

Job description

Overview

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. We are looking for an Associate Application Support Engineer for Chennai location, to join our company. In Wilhelmsen Port Services, we provide our customers with peace of mind while we handle their cargo, their vessels and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards, making sure we consistently make our customers’ port calls as efficient and safe as possible.

Responsibilities

• Support Salesforce applications by resolving well-defined production issues under guidance
• Assist with debugging using logs, Developer Console, and monitoring tools
• Contribute to small development tasks such as Apex changes, Flows, and configuration updates
• Support deployment activities and post-release verification
• Follow defined support processes, SLAs, and SOPs
• Document known issues, fixes, and support procedures

Qualifications and Experience

• 2–3 years of experience with Salesforce development and/or application support
• Working knowledge of Apex, Flows, SOQL, and Salesforce configuration
• Basic understanding of production support and incident handling
• Willingness to work across development and support responsibilities
• Strong learning mindset and communication skills

Preferred Certifications

• Salesforce Certified Administrator

Location

Work location: Chennai, India

Additional Information

Please note that all positions at Wilhelmsen are subject to reference and ID checks. For certain roles, additional background screening may be required.

About Wilhelmsen

Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. We are committed to shaping the maritime industry and developing new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace with thousands of colleagues across more than 60 countries, we focus on innovation, sustainability and unparalleled customer experiences.