Associate Analyst - Business Banking Operations

Commonwealth Bank of Australia; Bengaluru; On-site; INR 500,000 - 700,000; Full time

Job summary

Commonwealth Bank of Australia in Bengaluru is seeking an Associate Analyst to support day-to-day business banking operations within the Business Banking Operations Team.

The role focuses on accurate processing, timely follow-up and delivering quality customer outcomes by following procedures and service levels. A Bachelor's degree in Finance or related field is preferred, with 0-2 years in banking/ops helping you grow in a dynamic environment.

Qualifications

• 0-2 years' experience preferred in banking operations, financial services, client service or back-office processing.
• Strong attention to detail and accuracy in transaction or case processing.
• Basic analytical and problem-solving skills.
• Good written and verbal communication skills.
• Ability to follow procedures, manage assigned work and meet deadlines in a team environment.
• Basic knowledge of Microsoft Office and operational systems.

Responsibilities

• Support routine business banking operations requests across merchant services, business accounts, collateral, bank guarantees and institutional client service activities.
• Assist with merchant services activities, including chargebacks, disputes, merchant maintenance, fulfillment and related case updates.
• Complete basic account origination, account maintenance and everyday business banking tasks in line with standard operating procedures.
• Update operational records for collateral management and bank guarantee establishment, amendment and cancellation activities.
• Check request details, identify missing information or exceptions and elevate to the appropriate team member or subject matter expert.
• Follow process controls, checklists, risk and compliance requirements while meeting assigned service and quality standards.

Skills

Attention to detail

Analytical skills

Communication skills

MS Office

Education

Bachelor's degree in Finance/Accounting/Business/Commerce

Job description

Associate Analyst

Associate Analyst Organization - At CommBank, we never lose sight of the role we play in other people's financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organization, your initiative, talent, ideas and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Business and team: Business Banking Operations Team

Impact and Contributions

• Support day-to-day business banking operations across merchant services, business accounts, collateral, bank guarantees and institutional client service.
• The role contributes to accurate processing, timely follow-up and controlled customer outcomes by working within procedures, service levels and quality standards.

Roles & Responsibilities

• Support routine business banking operations requests across merchant services, business accounts, collateral, bank guarantees and institutional client service activities.
• Assist with merchant services activities, including chargebacks, disputes, merchant maintenance, fulfillment and related case updates.
• Complete basic account origination, account maintenance and everyday business banking tasks in line with standard operating procedures.
• Update operational records for collateral management and bank guarantee establishment, amendment and cancellation activities.
• Check request details, identify missing information or exceptions and elevate to the appropriate team member or subject matter expert.
• Follow process controls, checklists, risk and compliance requirements while meeting assigned service and quality standards.

Essential Skills

• 0-2 years' experience preferred in banking operations, financial services, client service or back-office processing.
• Strong attention to detail and accuracy in transaction or case processing.
• Basic analytical and problem-solving skills.
• Good written and verbal communication skills.
• Ability to follow procedures, manage assigned work and meet deadlines in a team environment.
• Basic knowledge of Microsoft Office and operational systems.

Education

• Bachelor's degree in Finance, Accounting, Business, Commerce or a related field preferred.

Location - Bangalore- Manyata tech Park

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Advertising End Date: 15/09/2026 Experience Level Mid Level