Associate Account Manager (Ahmedabad)

Givaudan; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Givaudan is seeking an Associate Account Manager in Ahmedabad, India. As part of the role, you will manage customer relationships, cultivate new accounts, and grow Givaudan's business. The ideal candidate will have 3-5 years of relevant experience and a passion for the fragrance industry.

You will work alongside key stakeholders, comprehensively understand Givaudan's business models, and contribute to strategic business management.

Join Givaudan and be part of a diverse and inclusive team focused on making a difference.

Qualifications

• 3-5 years’ experience in any industry. Commercial experience advantageous.

Responsibilities

• Grow Givaudan business with new accounts under supervision.
• Manage top and bottom lines for new accounts.
• Cultivate and manage customer relationships within portfolio.

Skills

Verbal and written command of English

Ability to build and maintain effective relationships with customers

Project management skills

Communication skills

Basic negotiation skills

Passion for the Fragrance Industry

Education

University degree (or equivalent)

Job description

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Associate Account Manager (Ahmedabad) - Your future position?

Location: India - Ahmedabad

Reports to Key Account Director

Purpose

Junior sales/business professional trained in assigned account management scope and key skill sets, with contributing and supporting responsibilities.

Core Responsibilities

• Under supervision, grow Givaudan business with new accounts by managing top and bottom lines
• Scope new accounts, create contact and generate new opportunities
• Cultivate and manage customer relationships within portfolio of accounts
• Monitor customer and competitor activity and maintain customer information.
• Track Account Plans for key accounts.
• Develop and deliver internal and customer presentations.
• Identify/create opportunities/accounts for Givaudan to participate in targeted briefs.
• Identify customer requirements and follow up on customer submission.
• Comply with all appropriate Givaudan and statutory EHS and regulatory guidelines.
• Assist senior colleagues/managers in their day-to-day duties in order to develop knowledge of the organisation.
• Act proactively, suggesting solutions and offering help when needed. Identify trends and recommend proactive or remedial actions to manage business situations.
• Continued focus on learning about Givaudan's business, account management for self learning

Academic Background

• University degree (or equivalent)

Professional Experience

• 3-5 years’ experience in any industry. Commercial experience advantageous

Technical Skills

• Verbal and written command of English
• Ability to build and maintain effective relationships with customers
• Project management skills
• Communication skillsCompetence in developing and delivering compelling presentations
• Basic negotiation skills
• Passion for the Fragrance Industry

Customer & Internal Relationship Management

• Building relations with internal teams / functions and key stakeholders
• Builds and maintains effective relationships with customers, decision-makers and influencers
• Identifies value drivers for key customers and understands how to position Givaudan offerings

Business Fundamentals

• Understanding of Givaduan's business models, products and business process
• Commercial Skills
• Negotiation skills
• Competent project management skills
• Develops and delivers compelling presentations

General Business Management

• Understands customer strategy, products , initiatives, priorities, and launch processes
• Able to connect client requests with Givaudan offerings
• Understands annual budgetary parameters and profitability principles
• Uses KPIs to monitor performance and modify strategy and tactics
• Captures and clearly communicates brief requirements
• Understands Givaudan's brief process and functional interfaces
• Manage and resolve customer complaints and ensure prompt resolution

Fragrance Business Management

• Knowledge olfactive knowledge and perfumery language
• Knowledge of industry and customer regulatory requirements, including technical criteria and/or specifications

Strategic Business Management

• Understanding Market and Competition
• Building Knowledge of competitor activities with key customers
• Managing Opportunity
• Participates in projects to learn and generate new business
• Learns and Develops basic Account Plans, incorporating comprehensive customer knowledge and analysis
• Knowledge of Givaudan pricing guidelines

Communication

• Communicates effectively across functions and geographies

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

We value the different perspectives that come from diverse cultures, backgrounds, and experiences.

Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.

Every essence of you enriches our world. Join us in making a difference together.