Associate

IKS Health Limited.; Mumbai; On-site; INR 300,000 - 540,000; Full time

Job summary

IKS Health Limited in Mumbai is seeking Junior Associate/Associate level professionals with B.Pharm/D.Pharm/BSc Nursing/Diploma Nursing to join our clinical support teams. Roles involve working in hospital/clinic settings, handling electronic health records, and processing prescriptions under guidelines.

Candidates should have fresher to 1-year clinical experience, strong English comprehension, and openness to night/rotational shifts.

Qualifications

• Fresher to 1+ year in Hospital/Pharmacy
• Healthcare knowledge aligned to clinical support services
• Strong English reading and comprehension required

Responsibilities

• Work on electronic health record (EHR) applications for hospital/clinic setups.
• Validate and process prescription refills per guidelines.
• Interact with physicians inbox/messages/tasks in EHR and make decisions.
• Triaging messages and documents, reviewing results, and communicating with patients and staff.
• Return data to clinics for action per protocol.

Skills

Pharmacology basics

Nursing fundamentals

English comprehension

Team work

Education

B.Pharm

D.Pharm

BSc Nursing

Diploma Nursing

Tools

EHR software

Job description

Designation: Junior Associate/ Associate (Based on Experience designation may change)

• B.Pharm (Fresher to 1+ yr Exp in Hospital/Pharmacy)
• D.Pharm (Fresher to 1+ yr Exp in Hospital/Pharmacy)
• Bsc. Nursing (Fresher to 1+ yr Exp in Hospital)
• Diploma Nursing (Fresher to 1+ yr Exp in Hospital) - ANM/GNM/Diploma

Any corporate experience would be an added advantage/preferred.

Location: Mumbai (Work from office)

Roles & Responsibilities:

As a leading US healthcare clinical services player, IKS is looking for qualified Pharma/Nursing professionals to build, deliver, standardise and scale clinical support service(s) and solutions to its clients. The key responsibilities of the job include:

• Working on electronic health record (EHR) application covering multiple specialty hospital/clinic setup.
• Validating and processing the prescription refills as per the guidelines and protocols laid.
• Working on physician inbox/messages/tasks (in the EHR) and taking decisions based on scenarios.
• Triaging messages and documents, reviewing results, and managing communications with patients and staff.
• Send back the data to the clinic that needs action from the clinic staff.

Required Competencies:

• Good Medical Knowledge - Basics of human anatomy & physiology, procedures and tests.
• Understanding of the clinical concepts like - Physician inbox/schedule management, Drug classes & components (DSF & DRF), Medication Dispense Management (added advantage)
• Excellent English reading & comprehension skills.
• Basic digital literacy
• Basic logical reasoning
• Team work
• Open to learning and feedback
• Good eye for detail

Shift Timings:

• This role will require to work in Night Shift / Rotational Shift for nine hours as a process requirement.
  • Night shift will be 9 hours starting from 5.30pm
  • Staffing may be required for graveyard shift basis client need - starting 9.30pm
• Note - 2 days week-off would be based on the process requirement and as per the shift alignment.

Transport Facility: Pick and drop will be provided based on the shift alignment (As per company policy).