Associate

iSpace Software Solutions India Private Limited; Hyderabad; On-site; INR 300,000 - 420,000; Full time

Job summary

iSpace Software Solutions India Private Limited in Hyderabad is seeking a healthcare process associate to handle US customer interactions, eligibility verification, and claims processing. You will analyze EOBs, ensure timely submissions, and maintain patient data with strict confidentiality.

The role suits graduates with 0–3 years of experience, available for night shifts, and ready to join immediately at Hyderabad location.

Qualifications

• Graduation completed
• Fresher or up to 3 years of experience
• Willingness to work night shifts
• Location Hyderabad
• Immediate notice period

Responsibilities

• Interact with US healthcare clients to gather and verify information.
• Code patient records accurately for insurance billing.
• Review EOBs and ensure proper payments by insurers and patients.
• Maintain patient confidentiality and data security.
• Communicate effectively with physicians and assistants to ensure data accuracy.

Skills

Communication skills

Education

Graduate

Job description

Role & responsibilities

Job Description:

• Experience interacting with International (US) customers / Clients.
• Experience on Eligibility Verification (EBV)
• Awareness on US Health Insurance guidelines, the claims submission process and procedures.
• Good knowledge / work experience on US Healthcare Process.
• Good to have Experience on filling out complex insurance claim forms
• Analysing Explanation of Benefits (EOB) forms to ensure insurance companies have paid for charges
• Following up with the appropriate parties (insurance companies and patients) to ensure bills are paid
• Understand and analyse the patient records
• Determining the correct codes for patient records
• Using codes to bill insurance providers
• Interacting with physicians and assistants to ensure accuracy
• Keeping track of patient data over multiple visits
• Managing detailed, specifically-coded information
• Maintaining the patient confidentiality and information security
• Good verbal and written communication skills.

Preferred candidate profile

Candidate should be Graduate passed out

Experience: Fresher or experience (Below 3 years)

Shift: Night (own commute)

Location: Hyderabad

Notice Period: Immediate