Assoc. Dir Cabin Design & Onboard Experience | Aviation

Michael Page; India; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Michael Page is seeking a senior aviation cabin design leader to drive the end-to-end design of aircraft interiors aligned with brand and passenger experience goals.

You will guide innovations in seating, layouts, lighting, and IFE/IFC strategies, while managing refurbishment and fleet enhancement programs across cross-functional teams.

Qualifications

• 10-15 years of experience in aviation cabin design or related fields such as aircraft interiors, product development, or IFE/IFC programs.
• Bachelor's degree in Aerospace Engineering, Industrial Design, or related discipline; master's degree or certifications preferred.
• Experience with airlines, aircraft OEMs, MROs, aviation consulting firms, or interior solution providers.
• Strong expertise in cabin interiors, seating products, cabin systems, passenger-facing technologies, IFE and IFC platforms.
• Knowledge of customer journey mapping, service design methodologies, and customer experience innovation.

Responsibilities

• Lead the design and development of aircraft cabin interiors aligned with brand and customer experience objectives.
• Drive innovation in seating concepts, cabin layouts, lighting, lavatories, and passenger touchpoints.
• Develop and implement In-Flight Entertainment (IFE) and In-Flight Connectivity (IFC) strategies.
• Design end-to-end onboard service experiences using customer journey mapping and service design principles.
• Manage cabin refurbishment, retrofit, reconfiguration, and fleet enhancement projects.
• Lead cross-functional programs involving operations, engineering, customer experience, and commercial teams.
• Ensure compliance with aviation regulations and certification requirements.
• Build strategic relationships with OEMs, suppliers, technology partners, and vendors while driving cost optimization.

Skills

Aviation cabin design

Project management

Stakeholder management

Vendor management

Innovation leadership

Regulatory compliance

Cross-functional leadership

Education

Bachelor's degree in Aerospace Engineering

Master's degree preferred

Tools

IFC platforms

Job description

• Lead high-impact cabin innovation & passenger experience
• Strategic leadership role with fleet-wide influence

About Our Client

Our client is a prominent organization within the aviation and passenger experience sector, focused on delivering world-class onboard experiences, customer-centric innovation, and operational excellence. The company is investing in modern fleet enhancements, digital passenger solutions, and future-ready cabin products to strengthen its market position and customer satisfaction.

Job Description

• Lead the design and development of aircraft cabin interiors aligned with brand and customer experience objectives.
• Drive innovation in seating concepts, cabin layouts, lighting, lavatories, and passenger touchpoints.
• Develop and implement In-Flight Entertainment (IFE) and In-Flight Connectivity (IFC) strategies.
• Design end-to-end onboard service experiences using customer journey mapping and service design principles.
• Manage cabin refurbishment, retrofit, reconfiguration, and fleet enhancement projects.
• Lead cross-functional programs involving operations, engineering, customer experience, and commercial teams.
• Ensure compliance with aviation regulations and certification requirements.
• Build strategic relationships with OEMs, suppliers, technology partners, and vendors while driving cost optimization.

The Successful Applicant

• 10-15 years of experience in aviation cabin design, aircraft interiors, product development, customer experience, service design, or IFE/IFC programs.
• Bachelor's degree in Aerospace Engineering, Industrial Design, Product Design, Mechanical Engineering, Aviation Management, or a related discipline. Master's degree or relevant certifications preferred.
• Experience with airlines, aircraft OEMs, MROs, aviation consulting firms, or aircraft interior solution providers.
• Strong expertise in cabin interiors, seating products, cabin systems, passenger-facing technologies, IFE, and IFC platforms.
• Knowledge of customer journey mapping, service design methodologies, and customer experience innovation.
• Strong project management, stakeholder management, vendor management, and business case development skills.
• Understanding of aviation regulations, certification processes, and airworthiness requirements.

What's on Offer

Opportunity to shape next-generation passenger experiences, lead strategic aviation programs, and influence fleet-wide product innovation