- Be the day-to‑day HR point of contact for department heads — understand team structure, morale, and people at risk in each function.
- Advise managers on performance issues, team restructuring, and role changes before they become escalations, coaching them through difficult conversations.
- Bring a people‑risk lens to business reviews: attrition signals, engagement dips, or capability gaps in a team, flagged proactively rather than after the fact.
- Design and run the annual appraisal cycle end‑to‑end —timelines, manager calibration, documentation, and communication and collect employee feedback.
- Build a redesignation and promotion framework in coordination with department heads and the CEO's Office.
- Own succession and internal mobility conversations for critical roles.
- Set clear, measurable individual and team goals each cycle and track progress against them through 1:1s and reviews.
- Act as the escalation point for employee grievances and interpersonal issues.
Employee Benefits:
- Convert existing employee benefits policy into actionable, delivered programs - health insurance improvements, tax saving initiatives, leave policies, perks — including vendor coordination and employee communication.
- Track utilization and cost of benefits programs and recommend adjustments.
Employee Pulse & Engagement:
- Run regular pulse checks / engagement surveys across the organization (a need explicitly raised by leadership) and translate findings into action plans with clear owners.
- Partner with Marketing & Communications for internal policy communications where relevant.
- Own statutory HR compliance end-to‑end: PF, ESI, gratuity, POSH, labour law filings, and any state‑specific registrations across BHIVE's operating locations.
- Keep HR policies current with regulatory changes and ensure consistent application across teams.
Talent Acquisition Oversight:
- Provide oversight of the talent acquisition team — hiring plans, pipeline health, requisition tracking, and offer turnaround times.
- Set and monitor TA metrics (time‑to‑fill, offer‑acceptance rate, source mix) and report these upward on a regular cadence.
Requirements:
- 10–14 years in HR, with generalist experience spanning compliance, talent acquisition, and talent management — prior to team–lead or HR manager-level ownership rather than pure specialist experience in one area.
- Demonstrated hands‑on delivery of statutory compliance (PF/ESI/POSH/labour law) in an Indian multi‑location setup.
- Experience running or closely supporting a full appraisal/performance cycle.
- Comfortable overseeing (not necessarily executing) a talent acquisition function — pipeline reviews, hiring manager coordination, metrics.
- Strong stakeholder management — this role sits close to the CEO's Office and will coordinate across Finance, Sales, Projects, and External Relations leads.
- Nice to have: experience in co‑working, real estate, or a fast‑growing services business; exposure to HRMS/payroll tools (e.g., Keka, given BHIVE's current HR system).
Collaboration and communication:
Proactive monitoring and collaboration with team members and internal departments are necessary to guarantee seamless operations at the centre.
How the role Interact with other teams or Individuals:
Ensure effective communication and coordination between different cross functional teams to align the people and culture function with overall business goals.