Assistant Transport Manager

Jones Lang LaSalle (JLL)

Gurugram District

On-site

INR 800,000 - 1,100,000

Full time

9 days ago

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Job summary

Jones Lang LaSalle (JLL) in Gurugram seeks an experienced Transport Operations Manager to oversee site level transport operations, ensure adherence to client guidelines, and drive cost-efficient logistics across the facility. You will manage vendor performance, prepare weekly dashboards, coordinate with the client and internal teams, and lead BCM transport planning, audits, and incident reporting.

Proficiency in advanced Excel, Power BI and VBA is required, with a focus on data-driven

Responsibilities

Oversee site level transport operations and ensure alignment with client requirements.
Maintain quarterly vendor performance scorecards and coordinate with vendor management for updates.
Coordinate with client teams for renewals and addendums to vendor contracts.
Ensure compliance with security guidelines for transportation and escalate deviations.
Prepare transport plans for BCM situations and participate in client planning meetings.
Collaborate with billing teams on invoices and monthly accruals.
Share monthly/weekly operational summaries and cost reports with senior management.

Skills

Advanced Excel

Power BI

VBA

Job description

Responsibilities

To be strategic and oversee the site level operations
Vendor Performance Score card to be maintained and updated every quarterly. Monthly meeting with the vendor management team and share the MOM with Senior Management team
Ensure Vendor contract tracker summary is maintained and coordinate with Client team for renewals and revised addendums.
Ensure all the security guidelines laid down by the client in terms of transportation for female staff are adhered to. Any deviation to be escalated to proper channel
Monthly meeting to be arranged with SPOC s and address the query raised.
Prepare the Transport plan during BCM Situations and actively participate in the meeting held by the client for planning BCM Situation.
Work closely with billing team in relation to the payment of invoices and monthly accruals.
Ensure the monthly/weekly MI on operational summary and costs are shared with Senior Management team as per the time frame.
Contribute to the Monthly Management Report to (Client)
Ensure compliance of regulations / requirements of JLL management in line with regulation at Client sites
To interact with a wide range of client staff and demands
Provide guidance to the site team develop strong client relationship.
Create initiatives, new projects minimize cost of operations
Control on costs and ability to make the transport function efficient and effective as per industry bench mark.
Mailer to be sent to the client if any operational disruptions due to any unavoidable situations affecting the production hours.
To ensure each cab/ shuttles leaves in advance before the shift login time.
Monitor the pick ups of the employees scheduled.
Reports to be prepared as required by the management and the client;
Handling all employee escalations during the shift.
To maintain Shift Registers for Transport Security, Vendors and Drivers
Ensure routes and trip list is created on time.
To maintain Vehicles run to schedule and pick up all staff;
Closure of helpdesk priority and ad hoc calls.
Ensure SLA report (on time arrival) is prepared and submitted as per agreed procedure.
Assist in preparing weekly shift rosters.
Carry out routine vehicle inspections as per approved check list.
Attending regular meeting with process/ deals on regular basis.
Inform any kind of operational disruption, incident/accident immediately to the transport manager
To ensure that transport staff provides timely distribution of pickup drop list is provided to the vendors.
To ensure that transport staff vendors staff tracks the timely safe pickups and arrivals of employees service providers.
Ensure defined travel times are met.
Ensure accident or crisis management is addressed.
Ensure incident reports are circulated within 24 hrs.
To act as a single point of contact for the designated facility for all transport escalations.
To ensure all reports, checklist, statutory compliance is always adhered.
To ensure accuracy of the data, analyse the transport costing and highlight the management accordingly.
To assist during audit process and provide audit report with proper justification wherever required.
To ensure proper deductions and penalties are reviewed periodically action taken accordingly.
On time closure of audit findings.
Monitor vendor performance and escalated issues as required.
Daily Dashboard/Operation Report
Expert in advance excel, power BI VBA.
Prepare maintain Team Attendance
Oversee the staffing, performance, development of transport team.
Understand the transport scope and develop specific processes procedures to reduce cost improve client satisfaction.
Accomplish Key Performance Indicators as agreed with Accenture.
Coordinate with transport city lead or Account manager on the goal setting, performance reviews, and career development plan for transport team.
To ensure Transport Policies, Processes procedures are adhered by all transport staff in the facility.
To ensure necessary training plan is scheduled and train the transport team/ drivers as per schedules.