Assistant to Counsellor

Edwise International; Mumbai; On-site; INR 210,000 - 330,000; Full time

Job summary

Edwise International is seeking a sincere and detail-oriented Assistant to Counsellor to support our overseas education counselling team in Mumbai. The role involves managing student records, coordinating with students, handling follow-ups, and providing support throughout documentation and counselling processes.

The ideal candidate is a recent graduate with strong communication skills, ready to learn, and eager to contribute to a positive student experience.

Qualifications

• Graduate in any discipline.
• 0-1 year experience; freshers with good communication skills are welcome to apply.
• Interest in building a career in overseas education counselling.
• Comfortable interacting with students and handling follow-ups.
• Responsible, organized, and eager to learn.

Responsibilities

• Maintain and update student databases, records, and enquiry details accurately.
• Follow up with prospective students through calls and provide timely updates.
• Assist counsellors in managing student queries and day-to-day counselling activities.
• Support students with documentation requirements and ensure proper collection of necessary documents.
• Coordinate with students regarding appointments, counselling sessions, and application-related updates.
• Maintain regular communication with students to ensure a smooth and positive experience.

Skills

Communication

Interpersonal skills

Coordination

Attention to detail

Multi-tasking

Customer-focused

Data management

Education

Graduate degree

Tools

MS Office

Job description

We are looking for a sincere and detail-oriented Assistant to Counsellor to support our overseas education counselling team. The ideal candidate will assist counsellors in managing student records, coordinating with students, handling follow-ups, and providing support throughout the documentation and counselling process. This role is suitable for candidates who are looking to build their career in the overseas education industry.

Key Responsibilities

• Maintain and update student databases, records, and enquiry details accurately.
• Follow up with prospective students through calls and provide timely updates.
• Assist counsellors in managing student queries and day-to-day counselling activities.
• Support students with documentation requirements and ensure proper collection of necessary documents.
• Coordinate with students regarding appointments, counselling sessions, and application-related updates.
• Maintain regular communication with students to ensure a smooth and positive experience.

Skills Required

• Excellent communication and interpersonal skills.
• Good coordination and follow-up abilities.
• Strong attention to detail and organizational skills.
• Basic knowledge of MS Office and data management.
• Ability to handle multiple tasks and maintain accurate records.
• Positive attitude, willingness to learn, and customer-focused approach.

Desired Candidate Profile

• Graduate in any discipline.
• 0-1 year of experience; freshers with good communication skills are welcome to apply.
• Interest in building a career in overseas education counselling.
• Comfortable interacting with students and handling follow-ups.
• Responsible, organized, and eager to learn.