Assistant to Counsellor

Edwise International; Mumbai; On-site; INR 240,000 - 360,000; Full time

Job summary

Edwise International in Mumbai is seeking an Assistant to Counsellor to join our overseas education counselling team. You will support counsellors by managing student records, coordinating with students, and handling documentation throughout the counselling process.

The role suits candidates aiming to build a career in overseas education counselling, requiring strong communication, organization, and a customer-focused approach. Fresh graduates are welcome to apply.

Qualifications

• Graduate in any discipline.
• 0–1 year of experience; freshers with good communication skills are welcome to apply.
• Interest in building a career in overseas education counselling.
• Comfortable interacting with students and handling follow-ups.
• Responsible, organized, and eager to learn.

Responsibilities

• Maintain and update student databases, records, and enquiry details accurately.
• Follow up with prospective students through calls and provide timely updates.
• Assist counsellors in managing student queries and day-to-day counselling activities.
• Support students with documentation requirements and ensure proper collection of necessary documents.
• Coordinate with students regarding appointments, counselling sessions, and application-related updates.
• Maintain regular communication with students to ensure a smooth and positive experience.

Skills

Communication

Coordination

Attention to detail

MS Office

Multitasking

Customer focus

Education

Graduate in any discipline

Tools

MS Office

Job description

We are looking for a sincere and detail-oriented Assistant to Counsellor to support our overseas education counselling team. The ideal candidate will assist counsellors in managing student records, coordinating with students, handling follow-ups, and providing support throughout the documentation and counselling process. This role is suitable for candidates who are looking to build their career in the overseas education industry.

Key Responsibilities

• Maintain and update student databases, records, and enquiry details accurately.
• Follow up with prospective students through calls and provide timely updates.
• Assist counsellors in managing student queries and day-to-day counselling activities.
• Support students with documentation requirements and ensure proper collection of necessary documents.
• Coordinate with students regarding appointments, counselling sessions, and application-related updates.
• Maintain regular communication with students to ensure a smooth and positive experience.

Skills Required

• Excellent communication and interpersonal skills.
• Good coordination and follow-up abilities.
• Strong attention to detail and organizational skills.
• Basic knowledge of MS Office and data management.
• Ability to handle multiple tasks and maintain accurate records.
• Positive attitude, willingness to learn, and customer-focused approach.

Desired Candidate Profile

• Graduate in any discipline.
• 0–1 year of experience; freshers with good communication skills are welcome to apply.
• Interest in building a career in overseas education counselling.
• Comfortable interacting with students and handling follow-ups.
• Responsible, organized, and eager to learn.