Assistant to Counsellor

Edwise International; Mumbai; Sur place; INR 300 000 - 450 000; Plein temps

Résumé du poste

Edwise International in Mumbai is seeking a sincere and detail-oriented Assistant to Counsellor to back our overseas education counselling team. You will assist counsellors in managing student records, coordinating with students, handling follow-ups, and providing support throughout the documentation and counselling process.

This role is suitable for candidates who are looking to build their career in the overseas education industry, with freshers who have good communication skills welcome to

Qualifications

• Candidate should have excellent communication and interpersonal skills.
• Strong coordination and follow-up abilities are essential.
• High attention to detail and strong organizational skills.
• Proficiency in MS Office and data management is required.
• Ability to handle multiple tasks and maintain accurate records.
• Positive attitude and customer-focused approach are valued.

Responsabilités

• Maintain and update student databases, records, and enquiry details accurately.
• Follow up with prospective students through calls and provide timely updates.
• Assist counsellors in managing student queries and day-to-day counselling activities.
• Support students with documentation requirements and ensure proper collection of necessary documents.
• Coordinate with students regarding appointments, counselling sessions, and application-related updates.
• Maintain regular communication with students to ensure a smooth and positive experience.

Connaissances

Communication skills

Coordination

Attention to detail

Organizational skills

MS Office knowledge

Records management

Multi-tasking

Customer-focused

Formation

Graduate in any discipline

Outils

MS Office

Data management

Description du poste

We are looking for a sincere and detail-oriented Assistant to Counsellor to support our overseas education counselling team. The ideal candidate will assist counsellors in managing student records, coordinating with students, handling follow-ups, and providing support throughout the documentation and counselling process. This role is suitable for candidates who are looking to build their career in the overseas education industry.

Key Responsibilities

• Maintain and update student databases, records, and enquiry details accurately.
• Follow up with prospective students through calls and provide timely updates.
• Assist counsellors in managing student queries and day-to-day counselling activities.
• Support students with documentation requirements and ensure proper collection of necessary documents.
• Coordinate with students regarding appointments, counselling sessions, and application-related updates.
• Maintain regular communication with students to ensure a smooth and positive experience.

Skills Required

• Excellent communication and interpersonal skills.
• Good coordination and follow-up abilities.
• Strong attention to detail and organizational skills.
• Basic knowledge of MS Office and data management.
• Ability to handle multiple tasks and maintain accurate records.
• Positive attitude, willingness to learn, and customer-focused approach.

Desired Candidate Profile

• Graduate in any discipline.
• 0–1 year of experience; freshers with good communication skills are welcome to apply.
• Interest in building a career in overseas education counselling.
• Comfortable interacting with students and handling follow-ups.
• Responsible, organized, and eager to learn.