Assistant Store Manager

Zodiac HR Consultants; Mumbai; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Zodiac HR Consultants is seeking an experienced Retail Store Operations Lead to oversee floor management, visual merchandising, inventory control, and shrinkage reduction.

You will manage daily store operations, analyze sales data for trends, and lead cross-functional teams while ensuring compliance with company policies and high customer service standards.

The ideal candidate has 4–9 years in luxury retail operations, a strong KPI track record, and excellent communication skills.

Qualifications

• 4-9 years of experience in retail store operations or a related field (luxury retail preferred).
• Strong understanding of KPIs such as Shrinkage Control, Inventory Management, QSR principles.
• Excellent communication skills with ability to lead cross-functional teams effectively.
• Proven track record in controlling costs while maintaining high levels of customer service.

Responsibilities

• Oversee floor management, including visual merchandising, inventory control, and shrinkage reduction strategies.
• Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction.
• Develop and implement effective team handling techniques to motivate staff and improve overall performance.
• Analyze sales data to identify trends and opportunities for growth, making recommendations for process improvements.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Skills

Communication skills

Team leadership

Cost control

Retail operations

Shrinkage control

Inventory management

Data analysis

Job description

Roles and Responsibilities

• Oversee floor management, including visual merchandising, inventory control, and shrinkage reduction strategies.
• Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction.
• Develop and implement effective team handling techniques to motivate staff and improve overall performance.
• Analyze sales data to identify trends and opportunities for growth, making recommendations for process improvements.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Desired Candidate Profile

• 4-9 years of experience in retail store operations or a related field (luxury retail preferred).
• Strong understanding of KPIs such as Shrinkage Control, Inventory Management, QSR principles.
• Excellent communication skills with ability to lead cross-functional teams effectively.
• Proven track record in controlling costs while maintaining high levels of customer service.