Assistant Store Manager

Reliance Brands (RBL); Pune District, Chennai District, Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

Reliance Brands is seeking a Store Operations Manager in Pune District to oversee daily store activities and drive a high level of customer satisfaction. The role involves managing resources, merchandising, and inventory controls to create an engaging shopping environment.

You will lead the sales team, ensure policy compliance, and build strong customer relationships through personalized interactions, resolving issues promptly in a fast-paced retail setting.

Responsibilities

• Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction.
• Oversee sales team performance, providing guidance on product knowledge, selling techniques, and customer service standards.
• Maintain high levels of visual merchandising, display management, and inventory control to create an engaging shopping environment.
• Develop strong relationships with customers through personalized interactions and resolve any issues promptly.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Job description

Roles and Responsibilities

• Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction.
  
• Oversee sales team performance, providing guidance on product knowledge, selling techniques, and customer service standards.
  
• Maintain high levels of visual merchandising, display management, and inventory control to create an engaging shopping environment.
  
• Develop strong relationships with customers through personalized interactions and resolve any issues promptly.
  
• Ensure compliance with company policies, procedures, and regulatory requirements.