Assistant Sales Manager- Proactive

Radisson Collection; Ranchi; On-site; INR 300,000 - 800,000; Full time

Job summary

Radisson Hotel Group is seeking a proactive Sales professional to assist in the smooth running of the sales department, maximise revenue, and uphold property and company standards.

You will lead and collaborate with the team to boost guest satisfaction, respond to enquiries, and support departmental strategies, taking ownership in absence of Head of Department while nurturing growth and stakeholder relationships.

Qualifications

• Proven experience in a sales position, ideally within a hotel environment.
• Ability to adapt to changing service environments
• Good leadership skills with a hands-on approach and lead-by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence
• Strong communication and listening skills
• Ability to work collaboratively across functions and cultures
• Skilled with Microsoft Office software, especially in Excel

Responsibilities

• Assist in the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximised.
• Lead and collaborate with the team to maximise guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
• Support and deliver on the strategies and objectives of the sales department, taking ownership for assigned areas of responsibility and deputizing for the Head of Department in their absence.
• With the Head of Department take a leadership role in fostering a culture of growth, development and performance whilst promoting the company culture and values.
• Collaborates with the Head of Department, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained
• Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications/activities are controlled and undertaken in a timely manner.
• Review and scrutinize the business performance, providing recommendations that will drive financial performance, including working with internal and external partners on adhoc projects.
• Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Skills

Sales experience

Adaptability

Leadership

Guest service

Creative solutions

Integrity

Communication

Cross-cultural collaboration

Excel

Tools

Microsoft Excel

Microsoft Office

Job description

Job Description:

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Assist in the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximised, ensuring both property and company standards are attained and adhered to.

Lead and collaborate with the team to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.

Support and deliver on the strategies and objectives of the sales department, taking ownership for assigned areas of responsibility and deputizing for the Head of Department in their absence.

With the Head of Department take a leadership role in fostering a culture of growth, development and performance whilst promoting the company culture and values.

Collaborates with the Head of Department, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained

Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications/activities are controlled and undertaken in a timely manner.

Review and scrutinize the business performance, providing recommendations that will drive financial performance, including working with internal and external partners on adhoc projects.

Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Qualifications

• Proven experience in a sales position, ideally within a hotel environment
• Ability to adapt to changing service environments
• Good leadership skills with a hands-on approach and lead-by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence
• Strong communication and listening skills
• Ability to work collaboratively across functions and cultures
• Skilled with Microsoft Office software, especially in Excel