Assistant Officer, Personal Banker, Consumer Banking Group

DBS Bank Ltd; Thoothukudi; On-site; INR 400,000 - 700,000; Full time

Job summary

DBS Bank Ltd. in Tamil Nadu seeks an Assistant Officer, Personal Banker for the Consumer Banking Group to acquire new customers and grow the CASA portfolio. You will identify customer needs, cross-sell a broad range of retail banking products, and deliver exceptional service with strict compliance.

The role requires a bachelor’s degree, proven sales experience in retail banking, and strong communication skills, with a focus on integrity and risk management. On-site role located in Kovilpotti.

Qualifications

• Bachelor’s degree or equivalent in Business, Finance, or related discipline.
• Proven retail banking sales experience or customer acquisition.
• Deep understanding of CASA products, banking operations, and regulatory frameworks.
• Strong interpersonal and communication skills.
• Goal-oriented with a track record of meeting targets.
• High integrity, professionalism and compliance mindset.

Responsibilities

• Acquire new-to-bank customers and grow CASA portfolio through relationship building and acquisition strategies.
• Identify customer needs and cross-sell a range of retail banking products and services.
• Deliver exceptional customer service and resolve queries promptly.
• Ensure adherence to regulatory guidelines and internal bank policies.
• Collaborate with branch partners to optimize referrals and achieve objectives.

Skills

Interpersonal communication

Education

Bachelor’s degree in Business/Finance or related

Job description

Assistant Officer, Personal Banker, Consumer Banking Group### Assistant Officer, Personal Banker, Consumer Banking GroupApply: Kovilpotti: Full time: Posted Today: End Date: November 16, 2026 (23 days left to apply): WD89939**Business Function**As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.**Responsibilities*** Acquire new-to-bank customers and drive the growth of the Current Account Savings Account (CASA) portfolio through active relationship building and acquisition strategies.* Identify customer needs and cross-sell a comprehensive range of retail banking products and financial services.* Deliver exceptional customer service, ensuring prompt resolution of queries and maintaining high levels of customer satisfaction.* Ensure strict adherence to regulatory guidelines, compliance standards, and internal bank policies during all customer interactions and transactions.* Collaborate effectively with branch partners and distribution channels to optimize referral opportunities and achieve business objectives.**Requirements*** Bachelor’s degree or equivalent professional qualification in Business, Finance, or a related discipline.* Proven track record in retail banking sales, customer acquisition, or financial services.* Deep understanding of CASA products, banking operations, and financial regulatory frameworks.* Strong interpersonal and communication skills, with the ability to build rapport with diverse customer segments.* Goal-oriented mindset with a strong drive to meet and exceed performance targets.* High level of integrity, professionalism, and commitment to compliance and risk management.**Apply Now**We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.**Location:**Kovilpotti**Job:**Relationship Management**Schedule:**Regular**Employee Status:**Full time