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METRO Global Solution Center in Pune seeks an experienced Program Manager to drive transitions and large-scale projects. You will coordinate staff, schedules and governance, identify improvement opportunities, and ensure benefits realization across global programs.
You will lead cross-functional teams, manage risks and budgets, and maintain stakeholder alignment while delivering value and continuous process enhancements in a hybrid work model.
Job Description:
Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €31.6 Billion international wholesaler with operations in more than 30 countries. The store network comprises a total of 623 stores in 21 countries, of which 522 offer out-of-store delivery (OOS), and 94 dedicated depots. In 12 countries, METRO runs only the delivery business by its delivery companies (Food Service Distribution, FSD).
HoReCa and Traders are core customer groups of METRO. The HoReCa section includes hotels, restaurants, catering companies as well as bars, cafés and canteen operators. The Traders section includes small grocery stores and kiosks. The majority of all customer groups are small and medium-sized enterprises as well as sole traders. METRO helps them manage their business challenges more effectively.
MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide HR, Finance, IT, Strategy, Branding & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.
As per the role of the transition requirements and policy
Transitions / Projects - Along with the steering committee, which method
or approach to be adopted, staffing of the team, ensuring project
benefits, identify opportunities for process improvement across
functions. Identifying Automation & transformation opportunities with
quantifiable benefits, Scaling up the solutions across all projects. Bring
outside in view on improving transition approach / methodology as per
industry standard.
Experience : 7+ years in Transition and Project Management
Work Model: Hybrid