Assistant Manager RCM Operations

TruBridge, Inc; Chennai District; On-site; INR 600,000 - 800,000; Full time

Job summary

TruBridge, Inc in Chennai, Tamil Nadu is seeking an Assistant Manager RCM Operations to manage client relations and operational efficiency. The role involves preparing periodic reports and implementing strategic resolutions based on client feedback.

The ideal candidate should possess strong decision-making skills, a thorough understanding of insurance practices, and the ability to effectively manage relationships. This position aims to drive employee engagement and ensure customer satisfaction through effective monitoring and communication.

Responsibilities

• Prepare reports and presentations on ongoing projects weekly for clients.
• Edit and present strategic planning implementations after concerns are escalated.
• Communicate with clients to ensure high-quality parameters are achieved.
• Drive high employee engagement through regular team connects.
• Monitor AR backlog and improvement priorities in AR metrics.

Skills

Time management

Decision‑making skills

Ability to build consensus and relationships

Thorough understanding of provider claim life cycle

Knowledge of major insurance payers

Knowledge of common denials

Standard practices of RCM

Knowledge of common CPT codes

Job description

Assistant Manager RCM Operations

Prepare reports, trackers, and presentations on ongoing projects on a weekly basis to share with clients. Edit and present strategic planning implementation of resolution after concerns are escalated to clients for process improvement. Communicate with clients to ensure highest quality parameters are achieved while delivering estimated goals, leading to customer satisfaction. Drive a high level of employee engagement through daily, weekly, and monthly team connects to enable high retention and satisfaction rates. Monitor AR backlog and AR metrics improvement priorities in the 90+/180+ categories.

Required Skills

• Time management
• Decision‑making skills
• Ability to build consensus and relationships among managers and team members
• Thorough understanding of provider claim life cycle
• Knowledge of major insurance payers
• Knowledge of common denials
• Standard practices of RCM
• Knowledge of common CPT codes, transaction codes, and reason codes